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Luis Silva
Luis Silva at Courtesy Chevrolet Center
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Luis Silva

Service Advisor

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Luis Silva

June 11, 2024

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Employee Rating

Excellent service in a timely manner. I will definitely come back for all my service needs. More

by hoagm219
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Recommend Dealer
Yes
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June 07, 2024

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Always fast and friendly service. Easy drop off early in the morning. Luis kept us up to date on the service. More

by NIDESJR
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Yes
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June 04, 2024

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Excellent service by. Louis good customer service checking and getting back to customers I will be back More

by johnhiedo
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Yes
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Jun 07, 2024

Courtesy Chevrolet Center responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

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Erin Williams my service advisor was awesome. She was fast, professional and got my car done when promised. More

by LARRYLEIBER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez, Tom Boggess, Trever Bacon, Erin Williams , Katrina Munoz

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Jun 07, 2024

Courtesy Chevrolet Center responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

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I have personally been in the car business for 35 years. This is the best customer service I’ve ever received. Thomas was amazing. Got my car done quickly and cleaned it up and returned back within three ho More

by fjlatasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez, Tom Boggess, Trever Bacon, Erin Williams , Katrina Munoz

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Jun 07, 2024

Courtesy Chevrolet Center responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2024

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Employee Rating

Luis kept me well informed on what they found and the timeline needed for the repairs to my vehicle More

by JONESTAZZY05
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 29, 2024

Courtesy Chevrolet Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Center and we hope to see you again soon!

May 22, 2024

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Employee Rating

My truck was in the shop for Almost 2 months getting repaired. The truck still has the same problem More

by GREENSIGHTLANDSCAPE412
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 24, 2024

Courtesy Chevrolet Center responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 295-4648 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 22, 2024

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Once again I had an amazing experience at Courtesy Chevrolet! JC was very helpful, patient, and honest. He genuinely cares and helped me find the perfect Trax. I got a great deal despite my not so goo More

by Cadetdaniella1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Zamora, Jasiel Roman, Solon Woodard, Javi Sandoval , Rich Smith, JC

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May 26, 2024

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. We sincerely value your business and look forward to your next visit!

May 13, 2024

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The check in process is easy and fast. Always pleasant when I arrive. Take great care of the vehicle. More

by LINDSEYBATES222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez, Tom Boggess, Trever Bacon, Erin Williams , Katrina Munoz

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May 16, 2024

Courtesy Chevrolet Center responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2024

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Employee Rating

Poor quality of workmanship. Continue of having issues one after another plus, poor help renting car More

by GPACKIN1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 12, 2024

Courtesy Chevrolet Center responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 295-4648 to discuss your concerns, as your satisfaction is of utmost importance to us.

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