Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 24

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
354 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Trucks and SUVs

4.9

354 Reviews

Write a Review

354 Reviews of Luis Santos

March 05, 2023

Dealership Rating
Employee Rating

Luis the sales guy was great to work with. My only complaint is how the online prices are marked lower to grab customers in the door but the reality is that’s not the price they will tell you More

by robertshelton11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Ivan Williams

Mar 05, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 01, 2023

Dealership Rating
Employee Rating

Love everything about my experience! So thankful to have found Luis S. It’s seriously the car of my dreams and the process was so much fun. More

by JakeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2023

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jake, please let us know.

March 01, 2023

Dealership Rating
Employee Rating

I had an amazing experience working with Luis. He made the buying experience so easy. More

by Jolenenmoore20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JACOB FEGRAEUS, Gabriel Hernandez was excellent in finance.

Mar 02, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 25, 2023

Dealership Rating
Employee Rating

Thank you to Luis Santos for the attention when I try to buy a car. He help me a lot. Professional sales person. More

by jorgeher70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Cowboy Toyota are glad to have you as a customer.

February 24, 2023

Dealership Rating
Employee Rating

Knowledge and ready helpful not too pushy. It was perfect. friendly. Honest from the beginning and no run around. I’m glad doing business with this specific person. Luis Santos More

by antonycancel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review, Antony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 23, 2023

Dealership Rating
Employee Rating

LUIS ! THANK YOU SO MUCH ! YOU DID A GREAT JOB ! I WILL BE BACK IN THE NEAR FUTURE AND I WILL SEND PEOPLE YOUR WAY AS WELL ! More

by TONYA MORELAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear that Luis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2023

Dealership Rating
Employee Rating

Luis thank you for your help ! you did a great job ! Very patient kind helpful and knowledgeable ! More

by Karen Smith Cox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Luis here at Cowboy Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 22, 2023

Dealership Rating
Employee Rating

The buying process was smooth and easy. I was in and out in less than two hours with the car I wanted. More

by amandrus1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Dealership Rating
Employee Rating

He was very informative and made the whole process quick and easy. I will definitely be going back to him to get my next vehicle. More

by d_chi_duck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2023

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 21, 2023

Dealership Rating
Employee Rating

I was in the market for a new vehicle. When I arrived, I expected to be greeted by some of the workers that were standing in the front. After a few minutes. Luis, who was not standing wait More

by Raiderjoe35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2023

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

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