Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 20

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
354 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Trucks and SUVs

4.9

354 Reviews

Write a Review

354 Reviews of Luis Santos

July 03, 2023

Dealership Rating
Employee Rating

Good facility took care of me and my family nicely but I didn’t notice the car had a dent in the bumper would have thought I could count on this location to atleast have a more quality car but I understand More

by jesus Silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Ruiz Blas

Jul 07, 2023

Norm Reeves Toyota Dallas responded

Jesus, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

July 02, 2023

Dealership Rating
Employee Rating

From the time I found a vehicle early in the morning until I drove off the lot with it. The process was extremely smooth. The Internet sales team, as well as Pedro cachet were all excellent even the fin More

by rnolguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay , Richard Breaud

Jul 03, 2023

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear that Pedro and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2023

Dealership Rating
Employee Rating

Excelente servicio! Mi esposo y yo quedamos sumamente complacidos con el trato y el servicio que recibimos en Cowboy Toyota. Luis Santos, fue muy atento con nosotros y c More

by naqui83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Richard Breaud, Tobias Fulton, Luis Garcia, June Heard

Jul 03, 2023

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis and our team here at Cowboy Toyota.

June 29, 2023

Dealership Rating
Employee Rating

Amazing and fast experience with Luis. Could not have enjoyed it anymore than I did. More

by a97glez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Jun 29, 2023

Norm Reeves Toyota Dallas responded

It's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

June 27, 2023

Dealership Rating
Employee Rating

I really enjoyed Luis’ customer service. Luis truly knows how to work with customers, making sure he highlights all aspects of the the truck while not wasting my time, which is a valuable co More

by gilbertgofficial
Purchase Time
Recommend Dealer
Yes
Jun 28, 2023

Norm Reeves Toyota Dallas responded

Thank you, Gilbert. It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

June 27, 2023

Dealership Rating
Employee Rating

If you are looking a salesman and a dealership that will give you excellent service Before, During and after the sales process. Well like no further than Louis Santos and Cowboy Toyota. They will take great More

by rodney_houston
Recommend Dealer
Yes
Jun 28, 2023

Norm Reeves Toyota Dallas responded

Thank you for your very kind review, Rodney. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

June 25, 2023

Dealership Rating
Employee Rating

Muy buen servicio, me gusto la atencion y la ayuda para encontrar lo que queria. More

by abby_1909
Finance Experience
Recommend Dealer
Yes
Jun 26, 2023

Norm Reeves Toyota Dallas responded

Thanks, Abby, for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

June 22, 2023

Dealership Rating
Employee Rating

Excellent service. Mr. Luis Santos made buying a car hassle free and explained everything I needed to know during the process. Looking forward to my next vehicle and up More

by eugene.mendezjr
Sales Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us, Eugene! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 20, 2023

Dealership Rating
Employee Rating

Luis santos was very helpful and had great product knowledge will definitely buy from him again More

by clk430r1
Sales Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Norm Reeves Toyota Dallas responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 20, 2023

Dealership Rating
Employee Rating

They were great from the time we walked in. Luis listened to what we were looking for and what we wanted and showed us exactly that. At no point was he ever pushy or tried to sell us on somethi More

by Jdam6541
Sales Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again!

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