38 Reviews
Write a ReviewIndustry Experience
27 yrs, 3 mos
Languages Spoken
Spanish
38 Reviews of Luis Rivera
March 27, 2024
Our sincerest Thanks and Appreciation go out to Luis Rivera for his commitment to customer satisfaction. Luis is the reason we keep coming back to Conicelli Toyota. We stopped going to another Toyota Rivera for his commitment to customer satisfaction. Luis is the reason we keep coming back to Conicelli Toyota. We stopped going to another Toyota Dealership many years back because they were taking advantage of us. TRUST is very important to my wife and I and we know we can trust Luis to do what it right for us, the Customer. Luis is never pushy regarding a repair job ... he always gives us the facts and lets us make an informed decision. Thank you Luis, you have EARNED our trust. YOU are the reason we keep coming back to Conicelli! More
February 07, 2024
Chris was fantastic. He walked us through the entire process step-by-step and was with us every step of the way. we felt like we were being treated as family. That is rar He walked us through the entire process step-by-step and was with us every step of the way. we felt like we were being treated as family. That is rare in this day and age. Highest recommendation ! More
Other Employees Tagged: Michael Shulski, Steve Baker, Bob Calhoun, Steve Bucher, Chris Bouzikas
August 01, 2023
Excellent Service as usual! This visit Bob Calhoun & Ken Dowd helped my husband Tony & I with our inspection, scheduled maintenance. Both Assistant Service Managers are knowledg This visit Bob Calhoun & Ken Dowd helped my husband Tony & I with our inspection, scheduled maintenance. Both Assistant Service Managers are knowledgeable, friendly & courteous & they along with many other Asst. & head Service Managers make it a point to treat us like family. We have been Conicelli Family Members for over 20yrs & although we love service Conicelli Hyundai & Honda, our favorite by far is Toyota, 5 stars. Thank you all! Tony & Vicki Curtis, Philadelphia More
Other Employees Tagged: Bob Calhoun, Steve Bucher, Alex Doman, James Oliveros, Jon Molyneaux, Nick DiGregorio, William Despirito , Kevin Dowd, Mark Elmore
May 04, 2023
I’ve been buying cars from Conicelli since the mid 1980’s. They are always easy to deal with, courteous and professional. Paul Smith is my favorite salesman! I’ve been using him for over 20 years! 1980’s. They are always easy to deal with, courteous and professional. Paul Smith is my favorite salesman! I’ve been using him for over 20 years! He is low key, easygoing, funny and makes the process relatively painless. He is not aggressive or pushy and treats you very well. I’d strongly recommend Conicelli Toyota (and Paul Smith) for one’s future car purchase. More
Other Employees Tagged: Paul Smith , Frank (who handles financial)
March 15, 2023
Our Thanks and Appreciation to Luis Rivera for all that he does for your Service Department. Luis is the reason we keep coming back to Conicelli Toyota. Thank you Luis, you have EARNED our trust fo he does for your Service Department. Luis is the reason we keep coming back to Conicelli Toyota. Thank you Luis, you have EARNED our trust for being honest and sincere through the years. Respectfully, Bob & Claire Powers More
October 25, 2022
Our sincerest Thanks and Appreciation go out to Luis Rivera for his commitment to customer satisfaction. Luis is the reason we keep coming back to Conicelli Toyota. TRUST is very important to us and w Rivera for his commitment to customer satisfaction. Luis is the reason we keep coming back to Conicelli Toyota. TRUST is very important to us and we know we can trust Luis to do what it right for us, the customer. Luis is never pushy regarding a repair job ... he always gives us the facts and lets us make an informed decision. Thank you Luis … you have EARNED our trust for being as honest as you have been with us through the years. More
Other Employees Tagged: Mark Elmore
July 29, 2022
Car buying process was very smooth from selection to purchase! Fully exceeded my expectations! Ryan went above and beyond to ensure the process was quick and easy! Thank you to Ryan and Tony! purchase! Fully exceeded my expectations! Ryan went above and beyond to ensure the process was quick and easy! Thank you to Ryan and Tony! More
Other Employees Tagged: Ray Hosington, Ryan Hood , Tony
June 24, 2022
Luis Rivera is the reason I keep coming back to Conicelli. He is a great asset to the. Dealership as well as a very good leader. I enjoy coming to the dealership for repairs knowing I will be tak Conicelli. He is a great asset to the. Dealership as well as a very good leader. I enjoy coming to the dealership for repairs knowing I will be taken care of and the job done right. I can allways trust Luis’s knowledge and direction taking care of my vehicles. A Truely valuable employee of the Conicelli Toyota dealership. More
Other Employees Tagged: Bob Calhoun, Steve Bucher, Tim Santo, Alex Doman, Nick DiGregorio , Mark Elmore
June 14, 2022
Long after my affiliation w/Conshohocken ended, I traveled the 20 miles to Conicelli for service. Thirteen of those years were simply because I had found in Luis Rivera a person of integrity, compete traveled the 20 miles to Conicelli for service. Thirteen of those years were simply because I had found in Luis Rivera a person of integrity, competence and personal interest in his customers. Always doing his best to clearly explain a need for service and accomodate my need to wait until service was completed. Luis epitomizes the slogan "Conicelli is a nice place to do business." Thank you, Luis. P. M. Sullivan More
June 14, 2022
Mr. Monteleone … Mr. Mabey … I would like to relay my Thanks and Appreciation for Luis Rivera, and most especially, Luis' commitment to customer satisfaction. Whenever we bring our Toyota’s in for ser Thanks and Appreciation for Luis Rivera, and most especially, Luis' commitment to customer satisfaction. Whenever we bring our Toyota’s in for service and/or repairs, I am confident knowing that Luis is keeping an eye on things. Luis is as good as they come … he is a great person. When it comes to car repairs … TRUST is very important to me. Luis has earned our trust over and over through the years … including today when one of the service items I planned on having done Luis said wasn’t needed yet … thus saving us money. I would imagine that Trust is at the top of the list of traits most important to your customers. Car repairs can be very expensive and people are struggling to get by. As a customer, we are relying on the honesty and integrity not only of the Conicelli Dealership, but of the Service Advisors and Service Technicians as well. We cannot see what is going on while a diagnosis and repairs are being made – we are relying on your Team (Service Advisors and Technicians) to give us honest and truthful feedback and solutions. Luis was our first Service Advisor at Conicelli and continues to be our Advisor today even though he is the Asst. Service Mgr. Luis goes the 'extra mile' to make sure there is Trust with what needs to be done … and that we are satisfied with the work once it has been done. This means a great deal to us and I think it is safe to say it means a great deal to all of your other customers. I wanted to relay my Thanks and Appreciation for Luis – Thank you Luis! Respectfully, Bob & Claire Powers More
Other Employees Tagged: Mark Elmore