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Luis Reyes
104 Reviews
104 Reviews
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104 Reviews of Luis Reyes
December 04, 2025
My buying experience was satisfactory to start with. . Trying to work with Hector Colon after the sale has been a nightmare. He is incompetent and has no customer service skills. After sending more th . Trying to work with Hector Colon after the sale has been a nightmare. He is incompetent and has no customer service skills. After sending more than 25 emails and making 10 plus calls, Hector refuses to respond to my concerns. I purchased a car from Ferman on 10/31/2025 and traded in my current car. On 11/15/2025 I received an email from the leasing company of my traded car stating that they had not received my payment. The attempted contact to Hector began with no response. 12/1/2025 received notification from tge leasing company asking why the insurance on the car had been cancelled. Again several attempts to contact Hector were made and still no response. Hector also failed to included the $500 GM credit card offer in my original deal but again no response from Hector for this. It is now 12/4/2025 and I have never received a response from Hector about any of my concerns. Either Hector needs some customer service skills training or he needs to grow a backbone and respond to customer concerns. What started out as a very good buying experience has turned into a real xxxx show because of Hectors unwillingness to resolve simple concerns. More
by hfa2265
Other Employees Tagged: Tommy Farruggio, Hector Colon, Matt Schlueter , Brad Wise
November 29, 2025
Angela, Pete, and Dino did a great job. Help me secure a good deal and were willing to go the extra mile to earn my business. Pleasure doing business Help me secure a good deal and were willing to go the extra mile to earn my business. Pleasure doing business More
by Daniel
Verified CustomerOther Employees Tagged: Angela Haroon, Pete Coley, Dino Demarco
November 12, 2025
Excellent and professional always there and recommend everyone to buy cars there excellent team and very very professional everyone to buy cars there excellent team and very very professional More
by robertovaldes33
Other Employees Tagged: Juan Flores, Kimberly Moses
November 05, 2025
I was shopping at many dealers for a Chevrolet Equinox EV. I received the best service from Ferman. I have been purchasing cars for over 40 years and this was one of the best experiences from shopping t EV. I received the best service from Ferman. I have been purchasing cars for over 40 years and this was one of the best experiences from shopping to the sales process to the finance process. The entire deal, including my trade, was completed remotely. I never visited the dealership until I arrived to pick up the car. I highly recommend Luis, Matt and the entire team at Ferman for your next car purchase. More
by hfa2265
Other Employees Tagged: Hector Colon, Kimberly Moses, Matt Schlueter
October 24, 2025
Tommy is the best in the automobile business in my opinion. His knowledge about not only Corvettes but any vehicle really is second to none. Tommy really treats everyone like family. Which is extremel opinion. His knowledge about not only Corvettes but any vehicle really is second to none. Tommy really treats everyone like family. Which is extremely hard to come by now,a days. If you want a great experience, hassle free and to get treated honest and fairly go to Ferman chevy. .Ask for Tommy Farrugio. You will not regret it. I promise you..... More
by tachil357
Other Employees Tagged: Tommy Farruggio, Michael Stevens
October 24, 2025
Everybody was very helpful and the deal went through very smoothly. Appreciate all your help. smoothly. Appreciate all your help. More
by kaylie2056
Other Employees Tagged: Robert Crowley
October 17, 2025
We have bought many new cars in our lifetime and would rate Luis Reyes as most likely the best sales associate. He was so good to us and especially our little Yorkie. We want to thank him and Ferman for u rate Luis Reyes as most likely the best sales associate. He was so good to us and especially our little Yorkie. We want to thank him and Ferman for unbelievable top notch service. Luis made the whole purchase enjoyable and we love our new car! More
by cmgaiser
Other Employees Tagged: Kimberly Moses, Lorenzo Hubbard
October 15, 2025
Great experience, no issues at all. Told them what I needed to make a deal within a same day window and they over delivered. Hector and Luis were great to deal with. Told them what I needed to make a deal within a same day window and they over delivered. Hector and Luis were great to deal with. More
by mxjon112
Other Employees Tagged: Hector Colon, Ron Whiting
October 13, 2025
Seamless, professional, and straight forward buying process. It was the best experience I ever had purchasing a vehicle! process. It was the best experience I ever had purchasing a vehicle! More
by brianuf
Other Employees Tagged: Robert Crowley, Ken Levicky
September 21, 2025
I bought 10 new cars in the past 25 years, this dealership was the worst. dealership was the worst. More
by bmartra
Other Employees Tagged: Lorenzo Hubbard
