Luis Resende
Luis Resende at Sport Mazda

Luis Resende | Page 12

Mazda Certified Service Consultant

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

4.9
310 Reviews
4.9

310 Reviews

Write a Review

310 Reviews of Luis Resende

November 18, 2023

Dealership Rating
Employee Rating

This dealer has amazing customer service and service. Luis Resende is an excellent advisor and he is very prompt to help. More

by isamalm58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 19, 2023

isamalm58 responded

Amazing experience. My advisor Luis Resende is always finding ways to make my visit to the dealer a positive experience and always is prompted to help. Thanks

November 14, 2023

Dealership Rating
Employee Rating

If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t More

by Michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan R. Cruz, Patricia Arguelles , Nataly Fandino, Bob Suranovich

Nov 16, 2023

Sport Mazda responded

Michel. I'm genuinely sorry to hear about your negative experience with our dealership. We take your feedback seriously and apologize for any inconvenience. We will reevaluate and address the issues with your vehicle promptly, prioritizing your safety and satisfaction. I have instructed my managers to reach out. Please feel free to contact me directly at jaymealey@gmail.com if you have further concerns. Thank you for your feedback, and we are committed to improving our service. Jay Mealey/Owner

Nov 18, 2023

Michel responded

Actions speak louder than words.. we will see

November 02, 2023

Dealership Rating
Employee Rating

Very professional and courteous advisors. Kept informed of the service progress during the visit to the dealership More

by elytax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2023

Dealership Rating
Employee Rating

She was very helpful and knowledgeable about the cars I was looking at. I never felt any pressure only a willingness to help. More

by SteveHard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan R. Cruz, Sasha Solá , John Herrick, Juanil Munoz

Nov 02, 2023

Sport Mazda responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!

October 12, 2023

Dealership Rating
Employee Rating

My Mazda service advisor very professional. Waiting area very clean and comfortable. Dealer’s personal very friendly and serviceable. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Sport Mazda responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 15, 2023

Dealership Rating
Employee Rating

This is my 2nd car with sport Mazda South. Kash was top notch! He took the time to walk me through every question I had. As this was my first time leasing, I had many many questions. Kash was More

by csmothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan R. Cruz, Mayeline Sosa Dominguez , Nataly Fandino, Kash Ullah

Sep 17, 2023

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. If you have any further questions, please don't hesitate to reach out!

August 29, 2023

Dealership Rating
Employee Rating

Juanita Munoz was excellent, she explained everything to me. Dealership always brings and excellent service. We're very satisfied More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juanil Munoz

Aug 31, 2023

Sport Mazda responded

Hi Carol, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sport Mazda South. We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2023

Dealership Rating
Employee Rating

Chris was super helpful and the people in the service department seemed happy to help More

by matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Almonte

Aug 29, 2023

Sport Mazda responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2023

Dealership Rating
Employee Rating

The sales and service team are very knowledgeable and welcoming. Always a professional experience at Sport Mazda South. More

by Cobra13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

August 18, 2023

Dealership Rating
Employee Rating

Good attention from Luis and excellent explanation in all my car services and my waits. More

by Alejandro Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Sport Mazda responded

Hi Alejandro, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. We hope you have a great day!

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