Luis Prada

I love coming here. Everyone is so friendly and all my questions are answered before I ask them. Everyone is so friendly and all my questions are answered before I ask them. More

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Thanks to Herb Gordon Subaru, I'll be on the road tomorrow heading back to Alabama. Luis Prada was instrumental in getting me seen quickly. Thank you Luis and the Service Department tomorrow heading back to Alabama. Luis Prada was instrumental in getting me seen quickly. Thank you Luis and the Service Department More

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Luis was great. He went out of his way to take care of us. He explained what the situation was in an easy to understand manner. He went out of his way to take care of us. He explained what the situation was in an easy to understand manner. More

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Good support for keeping my Forester running at its best. Easy to get in for service. Easy to get in for service. More

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I took my forester to Herb Gordon Subaru after moving to Maryland from Florida and I was thoroughly impressed with the service I received here. Michael Goodman was my service advisor and he was professional Maryland from Florida and I was thoroughly impressed with the service I received here. Michael Goodman was my service advisor and he was professional, kind, genuine and knowledgeable. I was provided a loaner car free of charge while my vehicle was being serviced, which made the experience very convenient and easy. Laurie who helped arrange for the loaner car was also fantastic. Overall, everyone at Herb Gordon Subaru was kind and professional, the location was clean, and I was able to get my vehicle serviced without hassle. More

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Luis takes the time to explain everything and actually cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here and choose Luis as your Service Advisor because he is passionate about his Job and he will take Care of you and your Car! More

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From arrival to departure, today’s visit was easy and efficient. I always enjoy how kind, caring and friendly all the service reps are. Love the coffee machine and the complimentary car wash, especially efficient. I always enjoy how kind, caring and friendly all the service reps are. Love the coffee machine and the complimentary car wash, especially done so well today including the inside! My car felt renewed and consequently, so did I. More

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Top notch service and really great customer support. I’m always really pleased and feeling positive after a visit to herb Gordon’s Subaru. I’m always really pleased and feeling positive after a visit to herb Gordon’s Subaru. More

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Honestly, Mr. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. More

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Service management personnel were excellent and the service was very efficient. I was surprised by speed and thoroughness. service was very efficient. I was surprised by speed and thoroughness. More

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