Luis Osawa
Luis Osawa at Mercedes-Benz of the Woodlands

Luis Osawa

Sales Client Advisors

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
59 Reviews

I have been living in this beautiful community of The Woodlands for the last 7 years with my wife Maria and my two children (Luis and Paula), who are now in college. My Japanese grandfather, taught me about respect and honor. My parents taught me the Latin passion for customer service and the importance of personal relationships. In the US, I have learned to be professional, formal and respectful of others’ time. After 25 years working in the software industry, I now have the opportunity to work in such a great place at Mercedes-Benz of The Woodlands, where all the pieces match perfectly–the best luxury brand, great technology, highest safety standard cars, great service, management and finance teams, family-owned business, and beautiful installations, among others. I will do whatever it takes to provide you with an amazing experience finding the car of your dreams!

Languages Spoken

English English

Spanish Spanish

5.0

59 Reviews

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59 Reviews of Luis Osawa

January 09, 2026

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Employee Rating

I bought my second Mercedes today from this dealership and I can’t say enough good things about them. Rey knowledgeable, low pressure, willing to listen and work with you to find just the right car. Very More

by karenintexas
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales, Gaston Reyes

Jan 13, 2026

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience and found the perfect car. Enjoy your new Mercedes, and we look forward to serving you again in the future!

January 08, 2026

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Always have a great experience here. Have purchased 2 vehicles so far, will look to purchase more as needed. Isaiah in service is THE BEST advisor I've worked with at any dealership. More

by marblelg1010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 08, 2026

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, marblelg1010! We're thrilled to hear about your positive experiences and appreciate your loyalty. Isaiah is indeed a star, and we're glad he made your visits enjoyable. We look forward to assisting you with your future vehicle purchases!

November 05, 2025

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It was a pleasure every thing was professional and they make you feel at home. I will definitely use them in the future.!! More

by Hermbeta
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Nov 05, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Hermbeta! We’re thrilled to hear you had a great experience and felt at home with us. Your satisfaction is our priority, and we look forward to serving you again in the future!

June 02, 2025

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Always get the best service here! Have purchased 2 cars, will look to purchase more in the future. Isaiah our service advisor is the best! More

by marblelg1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, marblelg1010! We're thrilled to hear about your positive experience with Isaiah and appreciate your loyalty. Your support means a lot to us and we look forward to serving you again!

May 05, 2025

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Great service and an excellent team. I would definitely recommend this dealership when looking for a new vehicle. Ask for Luis! More

by anag
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Anag! We're thrilled to hear you had a great experience with our team and that Luis provided excellent service. Your recommendation means a lot to us. Enjoy your new vehicle, and we look forward to seeing you again!

April 04, 2025

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Had a good experience in getting a new vehicle. This is the third Mercedes we have leased. More

by Sjpaur
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 08, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Sjpaur! We're thrilled to hear you had a great experience with your new vehicle. It's wonderful to have you as a loyal customer for your third lease. Enjoy your ride, and we look forward to serving you again!

February 25, 2025

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Great service from Luis Osawa. The experience and knowledge of him, represents a great experience in buying a MB. Many thanks More

by jorge.davalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that Luis provided you with such a great experience. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

December 31, 2024

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The team was very efficient and able to help us get through some of the bureaucracy well. Would highly recommend. More

by newyeaebuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

Jan 02, 2025

Mercedes-Benz of the Woodlands responded

Newyeaebuyer, thank you for your fantastic review! We're thrilled to hear that our team made the process smoother for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

May 04, 2024

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Employee Rating

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes

May 06, 2024

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

April 13, 2024

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Employee Rating

Excellence at its best! I come from a family of my dad being a master mechanic and myself being a retired Transportation Director. Needless to say, I have extremely high exp More

by dslot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Mercedes-Benz of the Woodlands responded

Hi dslot, thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive interaction with our team at Mercedes of The Woodlands We truly appreciate your high recommendation and look forward to continuing to provide top-notch service for you and your GLE53.

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