Luis Ortega
Luis Ortega at Northside Lexus
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Luis Ortega

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
78 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

78 Reviews

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78 Reviews of Luis Ortega

November 10, 2024

Dealership Rating
Employee Rating

The service at Northside Lexus and with Hector Villanueva has been spectacular! It is obvious that customer service is a priority at Northside Lexus! No pressure tactics with the sale either! Great experie More

by DCBACKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Villanueva

Nov 11, 2024

Northside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Hector and the Northside Lexus team provided such spectacular service without any pressure. We appreciate your support and look forward to serving you in the future!

October 17, 2024

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Employee Rating

Great experience with the trade and the certified pre-owned vehicle program. The sales process was great. More

by Emil R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Northside Lexus responded

Emil, we're delighted to hear you had a great experience with our trade and certified pre-owned vehicle program at Northside Lexus. Thank you for the positive feedback!

October 02, 2024

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Employee Rating

Very easy and stress free. Luis was great and made everything go smoothly. I would definitely go back the next time I am looking for a vehicle. More

by stacymc022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Northside Lexus responded

We're glad to hear that Luis made your experience at Northside Lexus smooth and stress-free! We look forward to assisting you again in the future. Thanks for sharing!

September 23, 2024

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Employee Rating

The experience was awesome very helpful He even reached out to me on a Sunday he went above and beyond to make sure everything was good thank you so much Gerson lopez More

by jesseh4482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerson Lopez

Sep 23, 2024

Northside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Gerson went above and beyond to ensure a great experience at Northside Lexus. Enjoy your new ride!

September 22, 2024

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Employee Rating

The purchase of the 2022 RX 350 was performed with the professional sales staff promptly after we changed the year we jinitially wselected. More

by JOHN.TAYLOR32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Northside Lexus responded

John, we're delighted to hear that our Northside Lexus team provided prompt and professional service during your purchase of the 2022 Lexus RX 350. Enjoy your new ride!

August 27, 2024

Dealership Rating
Employee Rating

Very good communication and assistance. Closing was particularly low pressure and efficient as well as respectful . More

by ed.segner
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills

Aug 28, 2024

Northside Lexus responded

We're delighted to hear that you had a smooth and respectful experience with our team at Northside Lexus. Thank you for sharing your positive feedback!

July 12, 2024

Dealership Rating
Employee Rating

The most painless and professional auto buying experience I’ve ever had. Luis was great to work with. These are really great folks. More

by tim.mccormick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Lewis

Jul 12, 2024

Northside Lexus responded

Tim, we're delighted to hear that Luis and the Northside Lexus team made your car-buying experience so smooth! Thanks for sharing your feedback with us.

May 10, 2024

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Employee Rating

Northside is a welcoming atmosphere and that's customers like family. They are professional and happy to answer any questions More

by LAKELIFERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

May 10, 2024

Northside Lexus responded

We're delighted to know you felt welcomed and well taken care of at Northside Lexus. Our team is always here to help answer any questions! Thanks for the positive review!

April 03, 2024

Dealership Rating
Employee Rating

First and foremost the dealership is beautiful! Luis Ortega is a great guy as well as a great sales associate. His energy was extremely positive and reassuring. We finalized our financing with Clay More

by GOLFGMB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten, Clayton Lewis

Apr 03, 2024

Northside Lexus responded

We're so glad to know you enjoyed your experience with Luis, Clay, and the rest of our team at Northside Lexus. Your kind words mean a lot! We look forward to assisting you again when it's time for that Lexus LS 500 purchase. Safe travels until then!

March 04, 2024

Dealership Rating
Employee Rating

Friendly staff , I came in and was helped right away. Talked about what I wanted and they were able to help me get the vehicle I wanted More

by vincentdinh57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Northside Lexus responded

We're glad to know our team at Northside Lexus was able to assist you promptly and help you find the vehicle of your choice. Thanks for sharing this positive review!

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