Luis Mendoza

The dealership made me wait too long. When I first walked in. It was like I could care less weather. I was there to buy a car or to make a complaint because nobody approached me until I g When I first walked in. It was like I could care less weather. I was there to buy a car or to make a complaint because nobody approached me until I got up and walked out the door to go back to my vehicle to leave and then they followed me out. Then after purchasing the vehicle, I had nobody come and show me how all the instruments work inside the new vehicle. Far as I'm concerned, very poor customer service More

by brianmodesitt Verified Customer Verified Customer

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The attention of Brendon, Lewis and the manager Luis was excellent. Luis looked for a solution to be able to carry out the purchase. excellent. Luis looked for a solution to be able to carry out the purchase. More

by guillermomarquezn Verified Customer Verified Customer

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Ray was amazing helping me get into the new lease. He is very knowledgeable and proactive. I highly recommend working with him and Al Hendrickson Toyota coconut creek He is very knowledgeable and proactive. I highly recommend working with him and Al Hendrickson Toyota coconut creek More

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I had a bad experience to try to contact the Finance Leader Mr. Lorence Lewis by phone; then I went to the dealership, and it was worse because I had to wait like an Hour to talk to Mr. Lewis Leader Mr. Lorence Lewis by phone; then I went to the dealership, and it was worse because I had to wait like an Hour to talk to Mr. Lewis More

by barsallolili Verified Customer Verified Customer

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They were very patient and willing to help out in any way they can. I was very pleasantly surprised. they can. I was very pleasantly surprised. More

by Evilc005 Verified Customer Verified Customer

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I am very HAPPY to have purchased my TOYOTA RAV 4 XLE. THANK YOU to Mr. Craigg, Paul, Luis and Lorence; they made it possible to fulfill my dream of having a new car this year. I LOVE MY NEW CAR!!! THANK YOU to Mr. Craigg, Paul, Luis and Lorence; they made it possible to fulfill my dream of having a new car this year. I LOVE MY NEW CAR!!! More

by barsallolili Verified Customer Verified Customer

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Having been to this dealership exclusively from 2017 to current buying 2-4 cars every 36-39 months and recommending other members of family to shop around and make sure to check this one out last! It is a current buying 2-4 cars every 36-39 months and recommending other members of family to shop around and make sure to check this one out last! It is a remarkable process, well run, and, especially Jessica Fernandez, Executive Assistant took care of us with kit gloves every purchase. Now that we came in on 1/4/2025, just to check out if there would be a deal, we tried it with the new ownership and management, of course, checking with Jessica first to get the proper sales and management team that we are accustomed. Yes, they were top of the line, professional, courteous, and very down to earth! If it were not for Luther McKenzie we did NOT expect to get a deal done on this day. When things fall into place as they did this night it would be crazy to not take our deal! From every point of the experience from Sales to Management to Finance, it was superb! This is not a 5 star review it should be a 10 star! More

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Oscar Vizcarra was great. Fast service and professional. Efficient worker and very polite Great pricing Fast service and professional. Efficient worker and very polite Great pricing More

by ARLINAC Verified Customer Verified Customer

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The customer service team is amazing, the salesman was very helpful and quickly. I recommend them all very helpful and quickly. I recommend them all More

by MIREBRIA10 Verified Customer Verified Customer

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If I had a choice to either walk or buy a car from Al Hendrickson, I would walk. I felt that they rushed me, I felt that they're dishonest, And not only will I never go back there for a car.I will tell e Hendrickson, I would walk. I felt that they rushed me, I felt that they're dishonest, And not only will I never go back there for a car.I will tell everybody on my podcast to stay away. They put the dreck in hendrickson. More

by sfloridadj Verified Customer Verified Customer

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