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Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington
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Luis Lainez

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
91 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

4.9

91 Reviews

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91 Reviews of Luis Lainez

April 06, 2025

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Employee Rating

The Costco Auto Purchase was an easy transaction thanks to the help of Oscar Rodriguez and Carlos Castellanos. Thank you very much, Norm Reaves Hoda! More

by rspoh@verizon.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with our Costco Auto Purchase program. It’s fantastic to know that Oscar Rodriguez and Carlos Castellanos could make your transaction so smooth. We’re dedicated to making every purchase as easy and enjoyable as possible—here’s to many more great experiences at Norm Reeves Honda Superstore Huntington!

April 04, 2025

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Employee Rating

Luis and Vincent Nguyen were both great and so helpful! Made for an easy experience! More

by Chloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Velazquez , Vincent Nguyen

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Chloe, thank you! Luis and Vincent are indeed gems, and it’s fantastic to hear they made your experience seamless. Whether you're here for routine service or exploring our new and used vehicle specials, we aim to make every visit as easy as possible.

April 03, 2025

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Employee Rating

Honestly out of the 10ish stores I visited that day, Honda and Toyota, they were the friendliest, no pressure, most honest salesmen I met with. They definitely have my business in the future. More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez , Alex S

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Apr 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Albert. We're over the moon to hear this! It's wonderful that our team gave you a pleasant experience and earned your trust with their friendly, transparent approach. Thank you so much! We hope to see you again when it's time for your next vehicle or to schedule maintenance.

March 29, 2025

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Employee Rating

Very helpful and didn’t try to upsell. Made sure I got what I wanted instead of trying to get me to spend more. More

by billycanaletti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem, Joseph Rodriguez , Sam Ali

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

This is awesome feedback! Your trust in our approach means a lot, and we’re grateful for your feedback. Thanks for choosing us at Norm Reeves Honda Huntington Beach—please tell your friends and family about us, so we can help them like we helped you!

March 29, 2025

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Employee Rating

Easy to work with, and good response times. Competitive pricing. Initial sales person not as well versed in financing terms. More

by kazi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem, Reymond Nguyen, Carlos Castellanos, Carlos Herrera, Joseph Rodriguez

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your honest review. We're glad you enjoyed our prompt responses and competitive pricing, and we’re taking note of your feedback regarding financing details. Your input is invaluable as we continue to improve our service for every customer.

March 26, 2025

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Employee Rating

We’re satisfied on our purchase! The employees are professionals and answer every question you may have. More

by spitler977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Carlos Castellanos, Glen Ota, Steven Kamel, Carlos Herrera, Charlie Kansy, Sayadrea Fierro, Samyak Khandhar

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Mar 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Your satisfaction is our top focus! Thank you! If you have any other questions, don't hesitate to reach out, and please come see us again at Norm Reeves Honda Huntington Beach.

March 04, 2025

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Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa More

by Highhorsepower62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Nicholas Knight

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Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

What a family affair! We appreciate you and your mom sticking with our dealership for service and sales. It means that we're doing something right, and we're pleased that Benito keeps up our reputation with his stellar service. Thanks so much, and we hope that you match the 20 years that your mom has spent with us!

February 18, 2025

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Excellent customer service and addressed all my questions. We have bought cars previously from this dealership and always received good customer service 👍 More

by lynnbeu3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Luis Velazquez, Carlos Herrera

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Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, Lynn, and we're happy that you are satisfied now and have been in the past! Good luck with your new ride, and please let us know if you need anything else before your first service appointment. Thank you!

February 15, 2025

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Employee Rating

Absolutely amazing would recommend other friends to this place they had the car on what i need More

by harlike9910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We wish you the best of luck with your new-to-you Ford! We're glad that your experience inspired you to tell your friends about us. We will be thrilled to assist them if they need a new car or a service call. Thanks so much, and please let us know when you need your first service appointment!

February 14, 2025

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Employee Rating

Steven was so helpful, he listened to my requirements and started given me several variety. he is so knowledgeable. The process at the dealership was quick, everything was clear, no hidden fees or charges. More

by amged.taouadros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Kamel

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Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda! Have you found a name for your car yet?! We're happy that Steven could escort you through each step and make sure that you felt informed. Please let us know if we can do anything else for you. Thank you!

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