Luis Kaissie
Luis Kaissie at Concordville Subaru
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Luis Kaissie

Sales & Leasing Specialist

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
18 Reviews

Experienced and customer-focused automotive professional with a passion for delivering exceptional service. I strive to make every car-buying experience seamless and enjoyable. Committed to transparency, integrity, and ensuring each customer leaves fully satisfied. Here to help you find the perfect vehicle and provide top-notch after-sales support. Your satisfaction is my priority!

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

Spanish Spanish

4.9

18 Reviews

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18 Reviews of Luis Kaissie

February 27, 2025

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I recently purchased a new car and had an outstanding experience Luis . From the moment we walked in, Luis was incredibly professional and went out of his way to ensure we were taken care of. He was inst More

by Tripl3s
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk

Feb 27, 2025

Concordville Subaru responded

Luis is so instrumental to our team that he is practically a one-man-band! Hearing that he made your time with us such smooth sailing is proof that our crew is doing things right. Keith's great at making the process simpler, another huge benefit to buying a car. We all thank you for review and hope you're enjoying your new-to-you car!

February 26, 2025

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Luis was well knowledge on the vehicle. Very courteous , helpful and sincere. The purchase process was easy and not pressured, a very good experience. We will gladly recommend Luis and More

by Meiling.mcnamara
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Shields, Matt Tannery

Feb 26, 2025

Concordville Subaru responded

We aim to make buying a car as easygoing as possible, and Luis knows what that takes! We're glad to have you as part of our dealership family. If you have any more questions about your new ride, give us a call. Our team can walk you through features, set you up for service, and more!

February 23, 2025

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I purchased a new Subaru Outback from this dealership. This purchase was the smoothest one I have ever experienced from start to finish. Joel (new car manager) was very professional and listened to my n More

by tashacody01
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery

Feb 25, 2025

Concordville Subaru responded

A new Outback might as well be a ticket to anywhere you want to go! We're positive you'll love the adventures and memories you'll make with your new ride. Thanks for giving Joel his props, too! It's always great to hear when we're at the top of our game. Give us a call if you ever need us!

February 18, 2025

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Had a great experience with Concordville Subura from initial test to purchase. No pressure from dealership to buy car. Best car buying experience I ever had. Luis Kaissie my salesman answered all of m More

by markhil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery

Feb 18, 2025

Concordville Subaru responded

Shopping with us is like a stroll on the beach; easygoing and laid back! It's always great to hear from people who enjoy shopping with us. Thanks for giving Luis some heard-earned recognition, too! We all hope there are tons of fun adventures ahead with your new Subaru.

February 10, 2025

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Salesman was friendly but not very knowledgeable about car features. No one at dealership mentioned anything about available accessories. More

by Scott
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Recommend Dealer
Yes

Other Employees Tagged: Greg Gilley, Tim Raysor

Feb 11, 2025

Concordville Subaru responded

Thank you for taking the time to share your review. We aim for a superior customer service experience and want to make sure all of your questions are answered. Please feel free to contact me whenever you are available and I would be happy to help you further. Stuart Lustgarten 484-843-2726 wecare@concordvillecares.com

February 08, 2025

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Luis was nice, knowledgeable and enthusiastic. Everyone we worked with was great. The car could’ve been a bit cleaner but it was dark by the time we were finished the sale. Other than that, everyt More

by lauren_pucci
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Recommend Dealer
Yes
Feb 10, 2025

Concordville Subaru responded

Hi Lauren, and thank you for letting our team know they're on a roll with your 5-star review! Luis appreciates the shoutout as well. We hope you're enjoying your ride, and our team looks forward to seeing you again soon. Take care out there!

February 07, 2025

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Luis was absolutely phenomenal. We truly enjoyed our time with him. The management and organization of the dealership, however, was less than ideal. More

by tmgassenmeyer
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Recommend Dealer
No

Other Employees Tagged: Greg Gilley

Feb 10, 2025

Concordville Subaru responded

Our team aims for excellent service during every visit, and we are disappointed that experience with us did not meet our standards. I would like to learn more about your visit with us so that we can grown and improve. Please contact me whenever you have a spare moment. Thank you. Stuart Lustgarten 484-843-2726 wecare@concordvillecares.com

February 03, 2025

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Luis was incredibly nice and helpful. Greg was straightforward and low pressure. The entire experience went smoothly and would definitely recommend to others. More

by dtrajkov
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Recommend Dealer
Yes

Other Employees Tagged: Greg Gilley, Tim Raysor

Feb 04, 2025

Concordville Subaru responded

Luis and Greg are happy to hear you enjoyed your visit! They represent our entire team's mindset; make sure the customer gets what they need. Now that you have your new-to-you ride, there are all kinds of adventures waiting for you. Have fun out there, and come back soon!

January 31, 2025

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They were very attentive and helpful. I was also impressed with the number of quality used cars they had in their inventory. More

by KT
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Recommend Dealer
Yes

Other Employees Tagged: Joel Johnston

Feb 03, 2025

Concordville Subaru responded

Our massive inventory is definitely a source of pride! Thanks for giving us a perfect rating, and we hope you come back to us for your next car, too!

January 18, 2025

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First time at this dealer. Working with our salesman Luis was a great as was John with the financing. Left with the car we wanted within a couple hours of seeing it online. More

by Happy Customer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susanne Verdeur

Jan 21, 2025

Concordville Subaru responded

From Luis, John, and the rest of our team, thank you for your amazing review! We work hard to make experiences like this happen every day, and our crew loves hearing about a job well done. Congrats on the new-to-you car! We're here to help whenever you have a question; in the meantime, enjoy your next drive!

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