Luis Hernandez | Page 6
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
470 Reviews
Write a Review470 Reviews of Luis Hernandez
November 30, 2025
Luis is by far one of the best people I have dealt with as far as customer service in regards to buying a car. We traveled over two hours to purchase a vehicle that we saw online. He went through a lot of as far as customer service in regards to buying a car. We traveled over two hours to purchase a vehicle that we saw online. He went through a lot of extra effort, including taking a personal video of the vehicle to send to me as well as checking out numerous specifics and details about the vehicle before I arrived. When we arrived, he was courteous, professional, and made us feel welcomed and at ease. Having had experiences with other dealers, I was awaiting the ultimate gotcha moment, but that never happened. In my opinion, we do not recognize and reward people like him or the good job that they do. I could very easily have wasted an entire day how it not been for his honesty, knowledge, and communication to let me know exactly what I was going to purchase. I feel that every person has the right to make a living wage and be paid for their work ethic. I cannot thank him and the group at the dealership enough for making my purchase actually pleasurable which is something I haven’t said about car buying quite some time. The car I purchased has been problem, free and actually had some extras that I did not even expect. They even took the time despite the fact that I arrived there two hours early to go ahead and detail the car and make sure it was roadworthy prior to my departure. Yeah, thank you guys enough and would recommend their consideration 10 out of 10 to any anyone looking to purchase a vehicle in the future. Shout out to the sales manager, and also the young lady who did the title work. They had a very professional atmosphere there that was enjoyable for myself and my family, while we waited. The young lady who helped us with the financing, even picked up a couple things to help me out to actually lower some of my expenses in regards to the title and tags. It’s nice when people go out of their way to help you save some money. More
November 29, 2025
Very friendly . I never felt rushed or hit with pushy sales tactics. Extremely helpful throughout process to buy a car. Strongly recommend I never felt rushed or hit with pushy sales tactics. Extremely helpful throughout process to buy a car. Strongly recommend More
Other Employees Tagged: Rey Almonte
November 29, 2025
Mr Luis & team of dealership people are so helpful give us good advise I’m so happy to buy car for them. us good advise I’m so happy to buy car for them. More
Other Employees Tagged: Patricia Arguelles
November 16, 2025
Excelente atención y conocimiento de sus autos. El negocio se hace desde la perspectiva del cliente con el acompañamiento del vendedor. Sin presiones. El negocio se hace desde la perspectiva del cliente con el acompañamiento del vendedor. Sin presiones. More
Other Employees Tagged: Victor Maldonado
November 13, 2025
Absolutely amazing experience from start to finish! Luis H. was incredible — patient, knowledgeable, and so easy to talk to. He made the whole process feel effortless and genuine, more like working wit Luis H. was incredible — patient, knowledgeable, and so easy to talk to. He made the whole process feel effortless and genuine, more like working with family than a salesperson. I’m obsessed with my new Mazda CX-50 Premium Plus! I’ll definitely be back and can’t recommend Luis and the team enough! More
Other Employees Tagged: Patricia Arguelles
November 09, 2025
Luis made this the smoothest car buying experience I've ever had. If I am looking for a new Mazda again in the future I am talking to him. If my friends or family are looking for a new Mazda I am recommend ever had. If I am looking for a new Mazda again in the future I am talking to him. If my friends or family are looking for a new Mazda I am recommending him and the team at Sport Mazda. More
Other Employees Tagged: Jenifer Contreras, Ashley Ramsey
November 01, 2025
Luis went above and beyond to make my car-buying experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport M experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport Mazda, make sure to ask for Luis! he truly cares about his customers! More
Other Employees Tagged: Jenifer Contreras, Christopher Almonte , Juan R. Cruz
November 01, 2025
Luis H and Jordi were absolutely brilliant from start to finish. I received the highest level of customer service, with incredible attention to detail, honesty and integrity. This is my second purchase from finish. I received the highest level of customer service, with incredible attention to detail, honesty and integrity. This is my second purchase from Mazda Sport South and even exceeds my first experience. I will now be highly reluctant to go anywhere else to buy a car. Mazda’s incredible cars, coupled with customer service of this magnitude will be impossible to beat. Thank you to all involved. More
Other Employees Tagged: Patricia Arguelles , Jordi Padilla
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