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Luis Diaz
Luis Diaz at Mercedes-Benz of Columbus

Luis Diaz

Reconditioning Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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3 Reviews
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3 Reviews

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Dealership Experience

13 yrs, 5 mos

3 Reviews of Luis Diaz

December 25, 2023

Dealership Rating
Employee Rating

No follow up… confusing…internet dept? sales person? Never heard much from them again… We are in Florida but they thanked me for my visit anyway? Wouldn’t waste my time with this place. More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joshua Andujar, Rick Gilbert, Malcolm Waller, Earnest Jenkins, Evelyn Tolbert, Kennedy McDonald, M. Dominique Waller , Bob Blauvelt

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Dec 29, 2023

Mercedes-Benz of Columbus responded

Hello Geo, we are very sorry to hear that you have not enjoyed your experience with us. We'd love to try to take care of you and any of your automotive needs. We are also happy to use your feedback in an effort to improve customer experiences moving forward. Our general manager, Richard, is happy to speak with you if you have a moment and would like to tell us further about your experience.

November 23, 2020

Dealership Rating
Employee Rating

Great sales department, they had me in and out in 24 hours. Thank you Rick and Richard for making it so easy on me. Philip More

by PWYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Joyner, Nadie Martin, Rick Gilbert, Debi Lewis, Robert Weihl

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Nov 24, 2020

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. Our goal is to make the car-buying experience as easy and convenient for the customer as possible. We appreciate your business. Please don't hesitate to contact us if you ever need anything. 706-256-6100.

November 16, 2019

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Employee Rating

Routine Service Love the Valet Service. What a great item to offer to Mercedes customers. This is the third time we have used the valet and each time it so appreci More

by AMBERMILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Lizzy Spitzmiller , Phil Bono, Jerry McIntyre

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Nov 18, 2019

Mercedes-Benz of Columbus responded

We appreciate your feedback. We are happy to hear that you were satisfied with your experience in our Service Department. Making sure our customers are satisfied is always priority. Thank you for sharing your experience. If you ever have any questions, comments, or concerns, please give us a call at 706-256-6100.

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