
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
20 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
147 Reviews
Write a Review147 Reviews of Luis Castilla
April 13, 2025
Very happy about the work they did. Have a great vehicle and and warranty. Brandon and Louis were easy to work with. Have a great vehicle and and warranty. Brandon and Louis were easy to work with. More
Other Employees Tagged: Brandon Peterson
April 11, 2025
This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota. More
Other Employees Tagged: David Short, Nick Siebert, Jordan Nissen
April 10, 2025
This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best de Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota. More
Other Employees Tagged: David Short, Nick Siebert, Jordan Nissen
April 10, 2025
Just purchased our 6th Car from Toyota. Luis is top notch and the only one I recommend buying a car from. Luis is top notch and the only one I recommend buying a car from. More
Other Employees Tagged: Matt Delgado, Christopher Alonzo, Jordan Nissen
January 04, 2025
Fair pricing & excellence in customer service is what you can expect when working with a professional like Ron can expect when working with a professional like Ron More
Other Employees Tagged: Mike McCollum, David Short, Tristan Chaparro, Nick Siebert, Cole Girkins, Ron Girkins
November 08, 2024
By far some of the best people to know. Very professional and very helpful. Not knowing what we were looking for, Brandon and Luis helped us every step of the way. Very patient as they walk Very professional and very helpful. Not knowing what we were looking for, Brandon and Luis helped us every step of the way. Very patient as they walked us down the isle of opportunities till we found exactly what fit us best. We love the car, we appreciate the help. When we are ready to buy another, we are definitely coming back. Would recommend anyone to come down and try these guys out. Great selection and hard working help. FIVE STARS🌟🌟🌟🌟🌟 Sincerely, thank you for everything. More
Other Employees Tagged: Mike McCollum, Brandon Peterson
November 01, 2024
Luis was incredibly patient, helpful, and knowledgeable. He made my first car buying experience smooth and made me feel genuinely cared for every step of the way He made my first car buying experience smooth and made me feel genuinely cared for every step of the way More
Other Employees Tagged: Risone Ama
October 25, 2024
After a lot of communication, they were able to assist in purchasing a new vehicle. Explain financing the process and found a vehicle that would work great for our family. purchasing a new vehicle. Explain financing the process and found a vehicle that would work great for our family. More
Other Employees Tagged: Brandon Peterson
September 17, 2024
Luis helped me get into a safe vehicle for my son and I. After 5+ years of being stuck in bad cars that kept breaking down on me, he made it happen! I was in and out of the dealership in less than 3 hours p After 5+ years of being stuck in bad cars that kept breaking down on me, he made it happen! I was in and out of the dealership in less than 3 hours paperwork in hand. Best experience at a dealership i’ve ever had. Highly recommend going in and having Luis get you into your new car! More
August 22, 2024
Coming into a dealer without an appointment just to inquire about a car and being received by a smile and a nice kind individual is priceless. Kristen sat down with me and asked several questions to tr inquire about a car and being received by a smile and a nice kind individual is priceless. Kristen sat down with me and asked several questions to try an assist me in making a decision about the best car for my lifestyle. She clearly explained why options were not good and why she thought I should discard them, without being "pushy" (very much appreciated), until we were able to narrow the option to a single one, fortunately the car was available and we were able to proveed with ease. She was very supportive, each time she had to leave the desk she explained why and what to expect, always being respectful and professional while adding a bit a nice humor to it all. I felt she has the right balance between the dealer and myself putting both at the same level and making the right suggestions and offering the right things. I would have no doubts in recommending friends to visit the dealer and specially discuss their issues with her. Buying a car is not an everyday thing, but when the time comes I would have no doubts of coming to toyota and asking Kristen to assist me. More
Other Employees Tagged: Kristen Robideaux

