Luis Carbonell

Exceptional Experience with Juan Carbonell at Subaru of Pembroke Pines! I recently had the pleasure of working with Juan Carbonell at Subaru of Pembroke Pines, and I can't express how impressed I am wit Pembroke Pines! I recently had the pleasure of working with Juan Carbonell at Subaru of Pembroke Pines, and I can't express how impressed I am with his service. From the moment I walked into the dealership, Juan made me feel welcome and valued. His friendly demeanor and deep knowledge of the Subaru lineup immediately put me at ease. Juan took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise was evident as he answered all my questions, providing insights into the features and benefits of each model. Juan was particularly attentive to my budget, ensuring that I found the perfect vehicle that met my financial needs while also exceeding my expectations in terms of quality and performance. What truly stood out was Juan's commitment to customer satisfaction. He went above and beyond to ensure that my car-buying experience was seamless. From helping me with the paperwork to ensuring I was comfortable with all the features of my new Subaru, his dedication was clear. Additionally, the follow-up after the sale was a pleasant surprise. Juan checked in to see how I was enjoying my new vehicle and if I needed any assistance. This level of service is rare and speaks volumes about his character and professionalism. If you're in the market for a Subaru, I wholeheartedly recommend seeking out Juan Carbonell at Subaru of Pembroke Pines. His expertise, patience, and genuine care for his customers make him a standout salesman. Thank you, Juan, for making my car-buying experience truly exceptional! More

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Excelent person, very helpfull. He knows what he is selling. I recomend him.The location is increíble. and all the employees were very nice. He knows what he is selling. I recomend him.The location is increíble. and all the employees were very nice. More

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Great service, good inventory, specialist very knowledge and experience finding the right vehicle for their customers. and experience finding the right vehicle for their customers. More

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Mr Juan Carbonell is a top seller, professional, honest, very friendly, knowledgeable, speaks several languages, old fashion salesman and an individual that makes you want to buy a car from him; he would go very friendly, knowledgeable, speaks several languages, old fashion salesman and an individual that makes you want to buy a car from him; he would go the extra mile to get you a good deal without pressure, or being aggressive about the sale. I felt very blessed and honored to have dealt with Mr. Carbonell, he truly is an asset to Subaru of Pembroke Pines. Just went for a service at the dealership, and while waiting on my car, and no plans to purchase, by just talking to Juan, two hours later I walked out with my new 2025 Subaru Forester! I highly recommend Mr. Juan Carbonell to anyone out there, who is looking to deal with excellence, decency and integrity! Overall a great experience! More

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Before today we would never buy any car but a Subaru. Our current one has 200,000 + miles so time for a trade. So we saw a NEW posting for a used 2019 blue Outback at this dealer. I called, because we li Our current one has 200,000 + miles so time for a trade. So we saw a NEW posting for a used 2019 blue Outback at this dealer. I called, because we live 2+ hours away, and spoke to Kevin who said the car was still available. An hour before our arrival I asked again…yes still available…he could see it out his window. When we arrived we were quickly turned over to Louis who said the car wasn’t available because it was in the service dept but would we like to see a 2022. Bait & switch? We checked the service dept and no Blue Subaru around anywhere. I am so disappointed in Subaru now. More

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I had the best experience ever buying my Subaru. The entire process was easy! Sales agent Tony D.’ walked me through the entire bprocess. Loan agent JCJuan Carlos was super fast and explain Ed everythin entire process was easy! Sales agent Tony D.’ walked me through the entire bprocess. Loan agent JCJuan Carlos was super fast and explain Ed everything in easy to understand terms , with the help of state of art document presentation . I was all signed and ready to drive in no time . Tony and the venture friendly bream should be commended. I’ll not only recommend this dealership, but I’ll always buy my cars at Pines Subaru/Lexus. Thank you! More

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