Luis Bayala
Luis Bayala at Sanford INFINITI

Luis Bayala

Service Advisor

Sanford INFINITI

995 Rinehart Rd
Sanford, FL 32771

Contact Me
5.0
10 Reviews

I love cars.

Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

INFINITI AWARD OF EXCELLENCE 2022

INFINITI AWARD OF EXCELLENCE OF 2024

View more specialties & trainings
5.0

10 Reviews

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10 Reviews of Luis Bayala

December 17, 2025

Dealership Rating
Employee Rating

Raphael continues to provide excellent service for my car. He and his mechanics have gone above and beyond to help solve the mystery of my discharging battery. Raphael is personable and a good communicat More

by sgross35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia, Rafael Class

Dec 20, 2025

Sanford INFINITI responded

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Sanford INFINITI. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 15, 2025

Dealership Rating
Employee Rating

Awesome turn out! ! I love the variation of cars that pulled up and everybody was so nice and welcoming!! Would definitely come back again!! More

by joshua-mckelphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Sanford INFINITI responded

Hi, thank you so much for your kind words about your experience here at Sanford INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 14, 2025

Dealership Rating
Employee Rating

Sanford Infiniti continues to set the standard—not just as a dealership, but as a pillar of the car community. Their customer service is top-tier: knowledgeable, patient, and always willing to give real, h More

by @ipl_out
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia, Rafael Class , Jocelyn, Jasmin, Ulysses and David and not to mention. Brandon the general manager without you we would have not been able to make this happen

Dec 17, 2025

Sanford INFINITI responded

Hi, we are pleased to hear of your experience with us here at Sanford INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 14, 2025

Dealership Rating
Employee Rating

Luis at Sanford Infiniti is the the best service advisor and the only one I trust taking my car to. Never disappoints. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mukesh Bharadwaj, Rafael Class

Dec 17, 2025

Sanford INFINITI responded

Hi Harry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sanford INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 13, 2025

Dealership Rating
Employee Rating

Great event great cars would definitely come back again. Would like if this a monthly event More

by riveralj1
Recommend Dealer
Yes
Dec 17, 2025

Sanford INFINITI responded

Hi, it really means a lot to us that you took the time to write such a positive review about Sanford INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 13, 2025

Dealership Rating
Employee Rating

Great service highly recommend. Would take my car back here any day of the week. More

by kevin.marrero24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Sanford INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 06, 2025

Dealership Rating
Employee Rating

The Sandford Infiniti Team has been servi ing my 2013 vehicle for 2 years. Service Team is outstanding. Because of services performance, I engaged with Mark Anderson to inquire about a new Infiniti. Mark More

by mkearney048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Class, Mark Anderson , Tyler and Davin

Dec 08, 2025

Sanford INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sanford INFINITI. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 04, 2025

Dealership Rating
Employee Rating

Sanford Infiniti has demonstrated a level of customer appreciation that exceeds all expectations! I always know Luis is looking out for my best interests with his thorough recommendations, great communic More

by Leaser32712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Sanford INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

Dealership Rating
Employee Rating

Always great and quick service for my oil change always a pleasure working with luis ! More

by Dhillonfilmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2025

Sanford INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sanford INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 02, 2025

Dealership Rating
Employee Rating

Excellent service department. They went above and beyond to help us figure out our battery issue. They were prompt, efficient, and pleasant. I would highly recommend Raphael and c More

by sgross35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia, Rafael Class , Alexis Serrano

Oct 05, 2025

Sanford INFINITI responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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