
Luis Alvarez-Guzman
Client Advisor
Atlantic City Mitsubishi
7018 East Black Horse Pike
Pleasantville, NJ 08232
Languages Spoken
English
Spanish
16 Reviews
Write a Review16 Reviews of Luis Alvarez-Guzman
February 20, 2025
I have a complicated history with cars. One broke down, another one turned out to be not what I expected at all… But finally, Atlantic City Mitsubishi saved me! They helped me find a reliab One broke down, another one turned out to be not what I expected at all… But finally, Atlantic City Mitsubishi saved me! They helped me find a reliable Mitsubishi Eclipse that was the perfect fit. I hope my car troubles are finally over! More
Other Employees Tagged: Ilya Iofik, Paulo Rojas, Rob Foster, Shaun Davice, Omairalys Rivera Torres , Mark
February 16, 2025
Not everyone can afford a brand-new car, so I was considering a used one. At Atlantic City Mitsubishi, I found a great Outlander with a bit of a mileage but in excellent condition. The car's history considering a used one. At Atlantic City Mitsubishi, I found a great Outlander with a bit of a mileage but in excellent condition. The car's history was completely transparent, and the pre-purchase inspection was top-notch. Got myself a reliable car for a reasonable price, and I’m enjoying every ride! More
Other Employees Tagged: Lorenzo Turner, Rob Foster, Kenneth Martin, Walter Landblues, Omairalys Rivera Torres , Mark
February 15, 2025
Came for a car – left with a car. But before that, I went through the whole quest with a test drive, model comparisons, and (unexpectedly) a discussion about football with the manager But before that, I went through the whole quest with a test drive, model comparisons, and (unexpectedly) a discussion about football with the manager Peter. Ended up choosing an Eclipse and couldn’t be happier! Is this the best dealership ever? Maybe. But the fact that they have great people working here – that’s a given! More
Other Employees Tagged: Lorenzo Turner, Paulo Rojas, Thomas Bekete, Kenneth Martin, Walter Landblues , Peter
February 11, 2025
I came here for a trade-in evaluation, and the staff handled it quickly and professionally. They offered me a fair price for my old car, and I had no doubts about finalizing the deal. The spacious waiti handled it quickly and professionally. They offered me a fair price for my old car, and I had no doubts about finalizing the deal. The spacious waiting area with coffee and Wi-Fi made the experience even better. I walked out with a new car and a discount, feeling completely satisfied with the service. More
Other Employees Tagged: Mark Fusco, Sr., Lorenzo Turner, Michael Gonzales, Paulo Rojas, Shaun Davice , Marcus
January 30, 2025
Atlantic City Mitsubishi truly stands out among dealerships. The car-buying process here is as straightforward as it gets. There was no confusion with the documents, the staff were always available dealerships. The car-buying process here is as straightforward as it gets. There was no confusion with the documents, the staff were always available to answer questions, and the atmosphere was warm and welcoming. What impressed me the most was their honesty – they openly discussed the pros and cons of different models. More
Other Employees Tagged: Lorenzo Turner, Michael Gonzales, Thomas Bekete, Rob Foster, Kenneth Martin , Mark
January 28, 2025
This is one of the few places where they truly care about their customers. I was impressed by the large selection of cars available on-site, no waiting for delivery. The paperwork was done quickly, in under their customers. I was impressed by the large selection of cars available on-site, no waiting for delivery. The paperwork was done quickly, in under two hours. They even offered free maintenance for the first year, which was an unexpected but welcome surprise. More
Other Employees Tagged: Michael Gonzales, Paulo Rojas, Thomas Bekete, Rob Foster, Kenneth Martin , Mark
January 24, 2025
‼️‼️ PLEASE DO NOT GO TO MITSUBISHI ATLANTIC CITY DEALERSHIP ‼️‼️ - The General Managers name is Mark (The saler did not give me his last name) - Attached are conversation with the saler which I w DEALERSHIP ‼️‼️ - The General Managers name is Mark (The saler did not give me his last name) - Attached are conversation with the saler which I will not disclose his information - Car was taken Thursday June 16 Last week I bought a car from this dealership. The saler was extremely nice to me and my family. My family speak very little English so they went in the confident as this guy spoke Spanish and they felt comfortable with him. My dad needed a co-signer in which I agreed to co-sign for my father. I headed to the dealership late and I thought everything was explained to my father and I was just going to be signing my part. We didn’t take the car that day so we came the next day to pick up the keys as they said they would contact the bank in the morning so we can get a lower monthly rate. Which only brought it down like $5-10. I left that dealership with no paperwork, they never explained what I was signing, didn’t let me see any paperwork work besides the Carfax history. I looked around and saw cameras facing the office which is clear windows. If footage is reviewed they only let me see carfax papers. I repeatedly told him I was only going to be the co-sign and straight to my face he said “yes you’re the co-signer”. As he handed the keys to the car he said the papers were going to be EMAILED TO ME‼️ I didn’t look to see if I got them because it was an exciting moment for us. The next day I check my emails as I would like to review my paper work. I HAVE NO EMAILS. I contacted the guy, and they then proceeded to email me a day later. After reviewing my paperwork I notice the car went up double the price after finance , dealership charges, taxes and all that. DOUBLE THE PRICE! I understand finance charges, this is not my first time getting a car from a dealership. I was ripped off really bad. I also noticed that all the paperwork I never ever sign myself had all my signatures as the buyer. Our signatures were copied, dragged and pasted to the documents from a electronic signature that I signed but did not know that one single signature were going to those documents. I never saw these papers ever. Every signature is the same in every document. I continue to text the guy because I was confused and I needed to speak to someone about this. I was not suppose to be the Buyer of this car but the co-signer. Which I repeated to him multiple times. I also told him we wanted warranty for this car and he said we were getting all of that. WE HAVE NO WARRANTY and he said if something happens it will come out of MY POCKET! He tells that he made me the buyer because I have a SSN and a great credit. This was never communicated to me as I was sitting in the dealership that day. I never saw any documents because I was only going to be the co-signer thinking my dad already did it all. My dad tells me later that he never saw a final price that he was only told that it went up about 26k and the car was 16k. The final finance price was more than 33k in the documents. Which is twice the car was sold for. I spoke to my friends dad who is a general sales manager at a dealership for more than 20+ years and he himself said they ripped me off. He tried to help me by calling them and having them take the car back or removing all those extra unnecessary charges that were on the paperwork that I got EMAILED 2 days later. They told him they can’t do ANYTHING because I signed and left. Even after I tried to return the car. They were very rude to my friends father over the phone and says they aren’t doing NOTHING! This is the first time he’s ever been experience someone in the same field speak to him like that and not able to work things out to not create problems. But now I’m writing a review to this place so no one else has to go through this. My experience was a learning experience but I want to be able to help others who get ripped off like my dad and I did. ALWAYS READ YOUR DOCUMENTS AND FINE PRINTS! More
Other Employees Tagged: Mark Fusco, Sr.
January 20, 2025
This dealership stands out with an excellent selection of cars and a welcoming atmosphere. The managers aren’t pushy and don’t try to sell you unnecessary extras, which is refreshing. They offer flexible pur cars and a welcoming atmosphere. The managers aren’t pushy and don’t try to sell you unnecessary extras, which is refreshing. They offer flexible purchase options tailored to your budget and provide honest, straightforward answers about the cars. Top-tier service all around. More
Other Employees Tagged: Michael Gonzales, Thomas Bekete, Rob Foster
January 09, 2025
Atlantic City Mitsubishi surprised me with their outstanding service. The team is polite, works quickly, and doesn’t waste a minute of your time. The purchasing process was seamless, with all docume outstanding service. The team is polite, works quickly, and doesn’t waste a minute of your time. The purchasing process was seamless, with all documents completed without a hitch. The test drive was arranged immediately, which was a pleasant bonus. This is definitely a place I’d return to. More
Other Employees Tagged: Lorenzo Turner, Paulo Rojas, Rob Foster, Kenneth Martin, Omairalys Rivera Torres , Mark
January 01, 2025
I originally planned to get a used Lancer, but the manager suggested looking at promotions and new models. It turned out the price difference wasn’t that big if financed. They explained everything cle manager suggested looking at promotions and new models. It turned out the price difference wasn’t that big if financed. They explained everything clearly, with no hidden catches. In the end, I drove home in a brand-new Mitsubishi Outlander – it’s not just a car, it’s a dream come true. More
Other Employees Tagged: Lorenzo Turner, Michael Gonzales, Paulo Rojas, Thomas Bekete, Rob Foster, Kenneth Martin, Omairalys Rivera Torres , Mark
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