
Dealership Experience
8 yrs, 1 mo
125 Reviews
Write a Review125 Reviews of Luis Alberto
April 11, 2025
Everyone was open arms at this establishment the dealer had people that were professionals helped through the whole process allowed us to take our time we found something that was nice new and affordable a had people that were professionals helped through the whole process allowed us to take our time we found something that was nice new and affordable and we recommend anyone looking for a new car buy one from this dealership More
Other Employees Tagged: Paul Monte , Short brother from shopping with P and the young lady at the front desk
March 19, 2025
Coming from a distance? Stay away! I called TWICE before driving here. Confirmed the car - make, model, year, color. Confirmed the price. Asked about any fees beyond taxes, Stay away! I called TWICE before driving here. Confirmed the car - make, model, year, color. Confirmed the price. Asked about any fees beyond taxes, title, registration. I was told nothing extra unless I'm financing through the dealership. I said I'm not, would that be a problem? No, not at all. Get there, and they tell me $2000 more for the car than when I called, plus at least $5000-$6000 on top of the price listed for an out the door cost. If you're local to this place, and have no real financial options, maybe you can drive out of there in a nice (looking) vehicle. But if you're looking to drive any kind of distance to get a deal you saw on the internet, don't waste your time. Even if you call ahead TWICE to double check! More
March 18, 2025
By far one of the most unprofessional places, I have ever received service from. The day I purchased the vehicle after viewing and test driving it and was waiting about 2 hours just for the temporary tags af received service from. The day I purchased the vehicle after viewing and test driving it and was waiting about 2 hours just for the temporary tags after signing all the documentation. Following that I contacted them and reached out several times to ensure that the documentation and paperwork was taken care of for my license plates and was told it was. I was told I wouldn't need another inspection, and everything could be transferred and the information given to me was incorrect. After that every single time I would contact them via phone and email I was ignored or told the people I was working with was not present. I also had to get the tint removed due to them lying about the inspection being transferred and was told by the manager that I would be reimbursed for coming out of pocket. I never received an email back or my form of payment after my husband and I followed up numerous times. They failed to do their due diligence with the bank as well and I was even contacted by the bank to got everything situated because they were questioning my loan and offered to pull it. Overall, I got the vehicle I wanted and that was about it, they lacked communication and customer service. More
Other Employees Tagged: Darryl Jenkins
August 12, 2024
My experience was spot on. This dealership sells cars as advertised, prices are reasonable, and the inventory is huge. It was difficult to choose just one vehicle. My best reco This dealership sells cars as advertised, prices are reasonable, and the inventory is huge. It was difficult to choose just one vehicle. My best recommendations for this place. More
Other Employees Tagged: Chad Rivera
July 20, 2024
Had the absolute best experience at the dealership! The sales reps were amazing and helped me take home the perfect car! Will highly recommend them to anyone looking for a vehicle. Made the 4 hour out- The sales reps were amazing and helped me take home the perfect car! Will highly recommend them to anyone looking for a vehicle. Made the 4 hour out-of-town trip 100 percent worth it! Love myKia Sorento, it is perfect for me! More
May 25, 2024
They did great, and helped me a lot with trade in. Very friendly people, and great service, left with a volkswagen 5/5 would recommend if you're looking for a nice used car! Very friendly people, and great service, left with a volkswagen 5/5 would recommend if you're looking for a nice used car! More
May 07, 2024