Awesome service!
Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout.
Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout.
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by gmurphyct
Service Price Transparency
Jan 23, 2025 -
BMW of Darien responded
We're delighted to hear about your positive experience with Luigi and the team at BMW of Darien! It's great that you appreciated the quick service and video update. Thanks for sharing this feedback!
This was the first time going to BMW of Darien.
I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointmen
I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointment, to them picking up the car doing the service keeping me abreast to everything that was going on and returning the car. They are an exceptional dealership and I would never go anywhere else. Thomas was awesome. I’m hiss I tried them!
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by Lilly Kelly
Service Price Transparency
Jan 13, 2025 -
BMW of Darien responded
Lilly, we're delighted to hear that your first experience with BMW of Darien was exceptional! It's great to know Thomas and the team took such good care of you. Thank you for giving us a try, we look forward to serving you again in the future!
Excellent dealership, prompt and expertise service dept.
I would recommend them to anyone. Great experience.
I would recommend them to anyone. Great experience.
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by enorelli
Jan 02, 2025 -
BMW of Darien responded
Thank you for the glowing review! We're delighted to hear that our service department at BMW of Darien provided an excellent experience. We appreciate your recommendation and look forward to serving you again in the future!
Annual maintenance visit went efficiently without
surprises. Information was clear and service was professional and courteous.
surprises. Information was clear and service was professional and courteous.
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by Msilverman
Service Price Transparency
Dec 18, 2024 -
BMW of Darien responded
We're delighted to hear that your annual maintenance visit at BMW of Darien was smooth and professional. Thank you for sharing your experience with us!
Everything went well.
My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00
My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance.
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by Eric Mullai
Service Price Transparency
Jan 08, 2025 -
BMW of Darien responded
Eric, thank you for sharing your feedback with us. We take all concerns seriously at BMW of Darien and would like to address the issues you've mentioned regarding maintenance recommendations. Please feel free to reach out so we can discuss this further and ensure you're satisfied with our service moving forward.
Second car I’ve bought from this dealer, very smooth
sales experience with Ray from start to finish.
sales experience with Ray from start to finish.
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by SilverDog
Dec 12, 2024 -
BMW of Darien responded
Thanks for trusting BMW of Darien with your business again! Ray and the team wish you happy miles ahead.
Very good customer service, especially to Mr.
Luigi Devoto, great job guys ! Thank you so much.
Luigi Devoto, great job guys ! Thank you so much.
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by Guillermo Bruzzone
Service Price Transparency
Nov 26, 2024 -
BMW of Darien responded
Guillermo, thank you for choosing BMW of Darien. We appreciate your positive feedback for Luigi!
Luigi and entire staff were very professional and
courteous and knowledgeable. They took care of all my needs.
courteous and knowledgeable. They took care of all my needs.
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by Lsweens18
Service Price Transparency
Nov 20, 2024 -
BMW of Darien responded
Thank you for the wonderful feedback! We're delighted to hear that Luigi and our team at BMW of Darien provided professional and courteous service. We look forward to assisting with any future needs!
Great service team responsive and strong communication
with updates and suggestions service is done in a timely fashion
with updates and suggestions service is done in a timely fashion
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by DenisL
Nov 18, 2024 -
BMW of Darien responded
Denis, we're delighted to hear that our service team at BMW of Darien provided you with timely and communicative support. Thanks for sharing your experience!
Service is amazing 👏.
..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass..
..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass..
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by annmariecoburn5
Service Price Transparency
Nov 11, 2024 -
BMW of Darien responded
We're delighted to hear you had an amazing experience with us at BMW of Darien! It's great that our team and loaner vehicles made a positive impression. Thanks for the love, and we look forward to seeing you again!