Luigi Devoto
Luigi Devoto at BMW of Darien
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Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Luigi Devoto

April 04, 2025

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Employee Rating

the service department here is very friendly and helpful. truly the best service by Jaime Gonzalez in particular. More

by gregory.gale
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Apr 04, 2025

BMW of Darien responded

We're delighted to hear that Jaime and the service department at BMW of Darien provided such friendly and helpful assistance. Thank you for sharing your experience with us!

April 01, 2025

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He has been extremely helpful. I’m a new owner and have needed help on several items. Always a quick response. More

by eicheng
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien has been able to assist you promptly as a new owner. Thank you for sharing your experience, and we're here whenever you need further assistance!

March 24, 2025

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Another excellent experience. Had the oil changed, oil filter replaced and front end brakes and rotors. BMW of Darien are experts at what they do. I love getting my car fixed ther More

by Petrina
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Darien responded

Petrina, we're delighted to hear that you had another excellent experience with us at BMW of Darien! It's great knowing our team continues to meet your expectations. Thank you for trusting us with your vehicle's care!

March 23, 2025

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Fantastic service department. One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the More

by X5 PHEV owner from NYC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, Dan Eager , Xavier

Mar 24, 2025

BMW of Darien responded

We're delighted to hear that our service department at BMW of Darien could assist you promptly and efficiently! It's wonderful knowing the team went above and beyond to ensure your needs were met. Thank you for choosing us, we're here whenever you need further assistance!

February 28, 2025

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Excellence service done and very kind and professional service people actually everyone of them so helpful and awesome More

by Sugiyu315
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Recommend Dealer
Yes
Mar 03, 2025

BMW of Darien responded

We're delighted to hear that you had such a positive experience with our team at BMW of Darien! Thank you for recognizing their professionalism and helpfulness. We look forward to serving you again in the future!

February 15, 2025

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Installation of brand new (& expensive) brakes were still screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. More

by Unhappy Customer
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Recommend Dealer
No

February 15, 2025

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BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! More

by krissycarboni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

Feb 17, 2025

BMW of Darien responded

Krissy, we're delighted to hear that your maintenance visit was pleasant and efficient at BMW of Darien! Thanks for sharing your experience with us.

Feb 15, 2025

krissycarboni responded

This is my 4th beemer from this dealership, I trust them and can’t ask for more than that! Excellent people, excellent service, excellent cars!!

February 13, 2025

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Luigi was exceptional. His service was excellent and I would give a 5 star rating. More

by Ladybug
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Recommend Dealer
Yes
Feb 13, 2025

BMW of Darien responded

Thanks for sharing this praise for Luigi at BMW of Darien! Safe travels from the entire team.

February 10, 2025

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Employee Rating

They were: On time. Efficient. Thorough. Courteous. Nice car wash! didn’t like the online scheduling though so had to call them directly to schedule. More

by Bayberrie
Recommend Dealer
Yes
Feb 11, 2025

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're glad to hear that our team provided efficient and courteous service, including a nice car wash. We appreciate the feedback on online scheduling and will work to improve it. Safe travels!

February 08, 2025

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They are very efficient and have great service. Service dept is very knowledgeable about the cars and problems More

by Grotan
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Service Time
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Recommend Dealer
Yes
Feb 10, 2025

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear that our service department at BMW of Darien impressed you with their efficiency and expertise. We appreciate your support!

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