Lucy Yun

Lucy gave amazing service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. More

Report | Print

Mr. Elliot Bourne made me really comfortable even before I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond m I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond my price range, Mr Elliot was able persuade his financial manager on my behalf. When the price reduction was still above the price I could afford. I had to leave without a vehicle. But Mr Bourne still persuaded his manager for the price I was seeking, the next day even though he was away on vacation. Because of his relentless effort I was able to purchase the vehicle I wanted in my price range. More

Report | Print

Lucy was amazing - knowledgeable, patient, and provided great advice. She showed me around the cars, explained features, and more. I will definitely return to visit again and thank you, Lucy! great advice. She showed me around the cars, explained features, and more. I will definitely return to visit again and thank you, Lucy! More

Report | Print

Thank you so much! Lucy was amazing and super helpful and fun! Just a joy to work with! I can’t wait to come back to visit. Outstanding service! Lucy was amazing and super helpful and fun! Just a joy to work with! I can’t wait to come back to visit. Outstanding service! More

Report | Print

Lucy was great! Lucy is very knowledgeable and patient. Lucy showed me all the features and apps that are offered with the vehicle. The purchase process was smooth. Lucy is very knowledgeable and patient. Lucy showed me all the features and apps that are offered with the vehicle. The purchase process was smooth. I will definitely be back. Thank you Lucy!! More

Report | Print

I received a surprise text message with Lucy’s business card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. She truly made my surprise all the more fun because of her genuine care and enthusiasm. Lucy definitely exemplifies the principles of quality customer care by listening, asking questions, eagerly offering product knowledge, and following-up when she says she will. She makes customer care look easy. More

Report | Print

i had the pleasure of working with Lucy on the purchase of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsi of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsive, well-informed, fair, and just a pleasure to work with. Next car we need, we're going straight to Lucy. More

Report | Print

Lucy was the best! !! Very friendly and informative! I would highly recommend her to friends and family! !! Very friendly and informative! I would highly recommend her to friends and family! More

Report | Print

Elliott was OUTSTANDING , he was so good my wife and I purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. More

Report | Print

Elliott was great! ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. ! He helped us and answered all of our needs and provided amazing service! The staff was friendly and pleasant as well. More

Report | Print