Lucio Lopes

Service my 2018 Toyota Camry XLE V6 regularly at NuCar (Boch) Toyota, Norwood, Ma. Have ALWAYS received Professional Customer Service Peter Shruhan: Customer Retention Specialist Lucio Lopes: Servi (Boch) Toyota, Norwood, Ma. Have ALWAYS received Professional Customer Service Peter Shruhan: Customer Retention Specialist Lucio Lopes: Service Advisor & Patrick Blake: Service Director Should all be recognized by Corporate for their Professionalism towards Quality Customer Service. They ‘real time’ maintenance videos are 5 star illustrating and educating customers understanding . Great Job 👏 G. Paul E. Norwood, Ma. More

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Disappointed that it took two hours for an inspection and and oil change. Too long especially when originally told it would be 30-60 minutes. and oil change. Too long especially when originally told it would be 30-60 minutes. More

by Bluzebra Verified Customer Verified Customer

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Everything worked very well. I was given a length of time that would be needed and it was almost out to the minute… I found that very helpful. Very professional and helpful that would be needed and it was almost out to the minute… I found that very helpful. Very professional and helpful More

by Fdoconnell Verified Customer Verified Customer

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It was impossible to call in and talk to some one Maybe short staff for covid also when you did connect you talk to three different people before you get some one who can help with the problem. A Maybe short staff for covid also when you did connect you talk to three different people before you get some one who can help with the problem. Also we bought a car and only have 25000 on it and already need a engine coil spark plugs and had a transmission leak not happy about that as we need another car and don’t think we will be looking a Toyota’s. Lucio was great and very helpful once we were connected called an updated me and was overall a pleasure to work with. The recommend question is tough to answer in a yes no because like I state lucio was great but your service are extremely overpriced so I would never recommend you for the price alone More

by EMILYMOONEY818 Verified Customer Verified Customer

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I would never return to Boch Toyota for anything. I've had really bad experiences with sales and service. I feel as if they just want to take your money and then treat you like you're a window shopper. Th had really bad experiences with sales and service. I feel as if they just want to take your money and then treat you like you're a window shopper. This is why I have not been back for any services. Lucio Lopes is the only person who has always been good to me. More

by Dissatisfied Customer Verified Customer Verified Customer

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Excellent customer service, kindness and courtesy were top shelf, very happy with service and speed of repair and courtesy afforded to me, thanks, I will be back again. top shelf, very happy with service and speed of repair and courtesy afforded to me, thanks, I will be back again. More

by Murraykravitz Verified Customer Verified Customer

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Lucio was so pleasant and caring. I dealt with him 2 times in one week. He listen and did his best he can to get me in and out at a reasonable time. times in one week. He listen and did his best he can to get me in and out at a reasonable time. More

by BETTY_CARRASQUILLO Verified Customer Verified Customer

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Good experience; I rarely give excellent ratings. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20. Really, 25 word minimum. Hope you can count high enough to get to the end of my message. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20. Really, 25 word minimum. Hope you can count high enough to get to the end of my message. More

by DONCONLAN Verified Customer Verified Customer

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Lucio was nice and prompt he got me a rental in the last minute cause they found a problem with my car and he was very helpful and got me a rental very fast thank you lucio you service was excellent minute cause they found a problem with my car and he was very helpful and got me a rental very fast thank you lucio you service was excellent More

by EMILY.MIRLISS Verified Customer Verified Customer

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My car broke down. I called for Boch to possibly tow it for service but appointments to do so were booked to September. I had AAA tow it and they fixed it. for service but appointments to do so were booked to September. I had AAA tow it and they fixed it. More

by SENSEIRMLS Verified Customer Verified Customer

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