My name is Lucia and I am a Service Advisor here at Schomp BMW. I was born in NY, but I have lived in Colorado for many, many years. I joined the automotive industry in 2022 after working in hospitality, owning a restaurant for 25 years. My favorite BMW model is the X5. I enjoy spending time with my family, motorcycle riding, and hiking during my free time.
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Write a Review4 Reviews of Lucia Vrchota
July 04, 2024
Took my X3 in for a vibration in the hvac. Turned out there was a rodent that tried to make a nest in there…that was all fine and I assumed the blower would need replaced based on the symptoms Turned out there was a rodent that tried to make a nest in there…that was all fine and I assumed the blower would need replaced based on the symptoms. While in the shop the tech did a “complimentary” inspection, apparently my car needed strut bars, engine mounts and ball joints. OK, it’s 7 years old and has about 60k miles, I didn’t question and spent $5k fixing. Picked it up and immediately found that it didnt drive quite right. Felt all squirrely and pulling hard to the right. Took it back in thinking they didn’t get the alignment done right and hoping it would be an easy fix. Nope. Apparently in the less than 100 miles of driving it since picking it up my CV axle went bad. The tech said it wasn’t that way when he looked at it the week before and I needed to pay about $3k to replace it. Hmmm…sounding a bit fishy now. Had another mechanic that works on BMW assess the situation and it appears the work I had done previously is the cause of the leaking cv boot. Coincidence? Probably not. Either the tech isn’t as “master certified” as he states or it’s done on purpose to create more business. Shady business practices here and I will never return. More
March 19, 2024
The people at Schomp BMW bleed excellence. Specifically Lucia. Very professional and positive. BMW products speak for themselves. It's the employees that are most exemplary. Specifically Lucia. Very professional and positive. BMW products speak for themselves. It's the employees that are most exemplary. More
March 08, 2023
Great job by everyone at Schomp! Miles Anderson handled my buying experience on a used X5 and did a super job with all aspects of the sale. Also, I want to thank Lucia in the Serv Miles Anderson handled my buying experience on a used X5 and did a super job with all aspects of the sale. Also, I want to thank Lucia in the Service department for allowing me to leave my other vehicle, a 435i for service while I drove the X5 back to Grand Junction, really appreciate it! First rate dealership, recommend everyone check Schomp BMW out for the car buying experience. More
Other Employees Tagged: Miles Anderson