Lucia Chavez Lopez
Lucia Chavez Lopez at Manly Honda
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Lucia Chavez Lopez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.7
195 Reviews
4.7

195 Reviews

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195 Reviews of Lucia Chavez Lopez

January 19, 2025

Dealership Rating
Employee Rating

We came for a tire check and were treated very well. All were friendly and courteous. More

by STOCKS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

I had no appointment to drop my vehicle off in the morning for a simple oil change. The service advisor was very clear communicator. We ended up doing a lot more work same day and was able to get my v More

by DJOSHA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

January 15, 2025

Dealership Rating
Employee Rating

I was from out of town and needed service so i swung in to Manly for assistance..All around me the service center team was handling each and every customer with professional courtesy, processing them quick More

by DAVE B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, John Lorence

January 08, 2025

Dealership Rating
Employee Rating

Appointments are fairly quick and as seamless as possible. Staff is always very friendly, as well. More

by L.CORZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Manly Honda responded

Hi L.CORZO, Thank you for taking the time to share feedback from all of us at Manly Honda. We look forward to your next service visit! Best, Your Manly Honda Service Team

December 31, 2024

Dealership Rating
Employee Rating

Total lack of keeping us in the loop. Also got a call the day after dropping off our car asking why we missed the appointment ! More

by DS.CURL
Service Time
Service Communication
Recommend Dealer
No
Jan 04, 2025

Manly Honda responded

Hi DS.CURL, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! My name is Jose Rocha, and I am the Customer Experience Manager. I would like to understand our failures better. I can be reached at 707 535 1163, Tuesday through Friday, from 9 a.m. to 6 p.m. I look forward to our conversation to make things right and learn from our missteps. Best, Your Manly Honda Service Team

December 06, 2024

Dealership Rating
Employee Rating

Great quick service and thanks for the uber ride to the store. Thank you Kris More

by luv1pocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

Service team was nice and helpful. Quick and efficient service. Was very helpful and kind. More

by MIGUELROSALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2024

Dealership Rating
Employee Rating

Excellent service. I was pleased to get out in less than an hour. Previously it has been closer to two hours. More

by RPCAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

Very helpful and gave me an honest rundown of all things needing future maintenance. Very helpful. More

by MIGUELROSALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

I’m definitely happy about how manly is taking care of my cars since 2001, I’ll recommend it to any body that really wants to keep their cars up and running. Service advisor very professional and wonderful More

by FCHICO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby, Jose Rocha Jr

Nov 28, 2024

Manly Honda responded

FCHICO7 Again thank you from all of us at Manly Honda! Happy Thanksgiving and Happy Holidays! Best, Your Manly Honda Team

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