Lucero Tovar Sanchez | Page 14

Very nice and clean dealership. Very friendly staff and a lot of cars to choose from. Phil was extremely kind and helpful. He made the process painless and enjoyable. Very friendly staff and a lot of cars to choose from. Phil was extremely kind and helpful. He made the process painless and enjoyable. More

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I had a fantastic experience here! Alex was friendly and knowledgeable. I never felt pressured to make a decision. Alex was great to work with and really went above and beyond to secu Alex was friendly and knowledgeable. I never felt pressured to make a decision. Alex was great to work with and really went above and beyond to secure our desired car. More

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Our experience was FANTASTIC! ! Mike was the reason we bought our car here today! We highly recommend Mike and this dealership!! ! Mike was the reason we bought our car here today! We highly recommend Mike and this dealership!! More

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Andrew was awesome a great car salesman he made me feel comfortable he was patient and thorough explained everything to me was honest and extremely helpful I have and will continue to recommend Honda Colon comfortable he was patient and thorough explained everything to me was honest and extremely helpful I have and will continue to recommend Honda Colonial to friends and family. Thank you for such great salesman and woman. I am so very happy with my vehicle🤗 More

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Collin Silva is an incredible salesman and definitely upholds the stellar reputation of Colonial Honda! I am exceedingly happy with my 2024 Civic EX and the customer service provided to me. The whole tea upholds the stellar reputation of Colonial Honda! I am exceedingly happy with my 2024 Civic EX and the customer service provided to me. The whole team goes above and beyond to ensure your satisfaction. Always a pleasure doing business with Collin Silva and Colonial Honda. Good credit, bad credit, they will work with you and offer you a far better vehicle than nearby competitors. More

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Walked in, was quickly greeted and brought to the desk of Collin. He was very helpful and listened to my needs and jumped into action. He has been easy to get a hold of and willing to go the extra mile. Woul Collin. He was very helpful and listened to my needs and jumped into action. He has been easy to get a hold of and willing to go the extra mile. Would work with him again! More

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My second time working with colonial Honda and just like the first time it was a great experience. the first time it was a great experience. More

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This is my second purchase from Colonial Honda, and my first stop when it comes time to look for a new vehicle. Derek was excellent and I would definitely return to purchase another vehicle from him. first stop when it comes time to look for a new vehicle. Derek was excellent and I would definitely return to purchase another vehicle from him. Knowing I was going to be purchasing a slightly used vehicle, I had done my homework and had my vehicle "criteria" list of age, pricing, mileage, and amount for my trade in, and the finance rate and amount I had already been approved for, prior to going to look at vehicles. I found a vehicle at Colonial which checked all the boxes on my list and Derek was great throughout the process. Derek did up the initial paperwork and clearly communicated to his sales manager what I wanted for my trade and the financing amount and rate I already had approval for, and got the go ahead to move forward. Once we got to Lucy in the financing department things were different. Clearly she had not bothered to read or been told by the sales manager of the financing arrangements I had already made, and she had paperwork for financing completed from another institution at a MUCH higher rate. After telling and showing her my financing rate and approval amount on my phone, she got busy on the computer and found a rate even lower. Not sure why they don't do that for their customers from the beginning. I know it would certainly go a long way for customer satisfaction and loyalty if folks knew they would always get the best possible financing deal at Colonial. More

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Purchasing my new vehicle at colonial Honda was an overall positive experience. Upon my arrival I was greeted promptly by my sales rep, Derek, who was very friendly, welcoming and helpful throughout t overall positive experience. Upon my arrival I was greeted promptly by my sales rep, Derek, who was very friendly, welcoming and helpful throughout the process. Both employees I met with when purchasing my vehicle Derek in sales and Lucy in financing were helpful in working with me to make my purchase successful. They also made sure I was comfortable during my time there offering beverages etc. After leaving the dealership I had some questions about my purchase that I was confused about which caused me some unnecessary stress - but Derek maintained open communication, even responding after hours/his day off to provide me with a peace of mind. He made sure to follow up with me on the subject when I seen him in person the following day as well which made me feel as though my concerns were being heard. More

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Mike was fantastic from beginning to end with getting into a new car & really helped me get into the car I wanted into a new car & really helped me get into the car I wanted More

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