Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC
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Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.6
85 Reviews

Dealership Experience

20 yrs, 10 mos

Industry Experience

22 yrs, 6 mos

4.6

85 Reviews

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85 Reviews of Lucas Luchsinger

June 13, 2024

Dealership Rating
Employee Rating

Very friendly staff and fast. The price is okay but now days everything is going up. I will always come back to Holm for my service needs. More

by Bricw727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Holm Buick GMC responded

That's great to hear about your experience at Holm Buick GMC! We strive for a good balance between friendly service and efficiency, which is always a plus. While prices might be on the rise everywhere, it's good to know we are still your go-to service center. Thanks for sharing your positive review! Sincerely, the Holm Automotive Team of Salina

June 12, 2024

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Employee Rating

I had a problem with a tore sensor that was checked upon inquiring. Even though they were busy, they were able to squeeze me in a repair it. That was awesome! More

by lorilrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Holm Buick GMC responded

We're so glad you came in about your tire sensor. Our team works hard to accommodate our customers whenever possible, and we're thrilled we could squeeze you in for a repair, even on a busy day. Thanks for letting us know about your experience, and we're happy to get you back on the road safely! Sincerely, the Holm Automotive Team of Salina

June 01, 2024

Dealership Rating
Employee Rating

We used the service center, everything was excellent from communication to work preformed to status updates. More

by salois.kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that everything about your recent service center experience at Holm was excellent, from communication to the work performed and status updates. We strive to provide a seamless and stress-free experience for all our customers, and it means a lot to us that we achieved that for you. Clear communication, high-quality work, and keeping you informed throughout the process are all hallmarks of our service department. Thank you for choosing Holm for your service needs. We look forward to seeing you again for your next scheduled maintenance or repair! Sincerely, the Holm Automotive Team of Salina

June 01, 2024

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....... everything is fine Fine Fine Fine Fine Fine Fine Fine Fine Fine Fine fine Fine................ More

by GROLES
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 07, 2024

Holm Buick GMC responded

We appreciate you hitting enough characters to make the review stick! Naturally, we're also here for you and your new ride! We look forward to seeing you for complimentary maintenance and hope you have many safe miles this summer! Sincerely, the Holm Automotive Team of Salina

May 05, 2024

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On time with appointment and very thorough and efficient. Friendly staff, answered my questions courteously. More

by TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We strive to be on time, thorough, and efficient with every appointment. We're happy the friendliness of our staff shone through, and that they were able to answer your questions clearly. We appreciate your business and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

May 03, 2024

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Great as always, everyone is friendly and courteous. Snacks are a great touch in the lounge More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Holm Buick GMC responded

The team will be glad to hear you had another positive experience at Holm Buick GMC! Glad our friendly and courteous staff consistently make you feel welcome. Those little extras, like the snacks in the lounge, can definitely make a big difference. See you next time! Sincerely, the Holm Automotive Team of Salina

May 01, 2024

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Employee Rating

Charged me full amount for labor on my car. . People said they took advantage of you because you are a woman. More

by CLPLAGGERMAN
Recommend Dealer
No

Other Employees Tagged: Lance Gentry

May 14, 2024

Holm Buick GMC responded

We appreciate you letting us know about your billing concern and thank you for allowing us to correct the error. Holm Auto prides in fair an honest pricing with complete transparency. We look forward to assisting with all your service needs. Thank you - Sincerely, the Holm Automotive Team of Salina

March 29, 2024

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The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

March 05, 2024

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Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime More

by DD Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Ethan Hodges. Lance Gentry

Mar 16, 2024

Holm Buick GMC responded

Thank you for the amazing review! We're happy to hear you're consistently impressed with our service and that our team takes great care of your vehicle. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Salina

February 17, 2024

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Employee Rating

They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. More

by JASBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Feb 20, 2024

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at our Salina location! We're happy to hear you appreciated the quick service provided by our service department. It's important to us that we get you back on the road efficiently, and we're glad Lucas Luchsinger and Derek Duncan were able to achieve that for you. Thanks again for choosing us, and we're glad you had a smooth experience. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Salina

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