Lucas Luchsinger

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your recent oil change was completed quickly. We understand that consistency in service time is important, and we apologize for any previous experiences where the process took longer than expected. We are always striving for professional growth and to improve our processes, and we will look into why oil changes can sometimes take longer. We are determined to improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful feedback! We're so glad to hear that we're able to accommodate your needs. At Holm Automotive Center, we strive to go the extra mile for our customers, and we're happy to provide transportation when needed. We appreciate your business and your kind words about our team. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the incredibly kind words! We're honored that you consider our service department the best around. Providing courteous, knowledgeable, and efficient service is our top priority, and we're thrilled that it resonates with you. We appreciate your loyalty and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the wonderful feedback! We're delighted to hear that you appreciate our car maintenance services. We're especially glad our team was able to assist you with your low tire, checking all the others as well. Providing thorough and helpful service, even for small issues, is a reflection of our commitment to customer care. We appreciate your business and are always happy to help! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the great review! We're pleased to hear that we consistently get you in and out quickly with the job done right. Providing friendly and reliable service every time is our goal, and we appreciate your recognition of our efforts. We value your business! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Traci, Thank you for the wonderful review! We're so glad to hear you're pleased with how we treat our customers. We especially appreciate you sharing your experience with the service engine light. Our team is determined to provide prompt and efficient service, and we're happy we were able to quickly resolve the issue for you after your oil change. This dedication to customer care and concern for others is a key part of our mission to build trust with our clients. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

Jessica responded

I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff was professional, courteous, and attentive to my concerns. The service team handled my warranty claim promptly and kept me updated throughout the process. They made what could have been a stressful situation completely hassle-free. It’s clear that customer satisfaction is a top priority here. Thank you to the team at Holm for turning a potential headache into a smooth and easy experience. I’ll definitely be recommending your dealership to others!

Holm Buick GMC responded

Thank you for your kind words! We are glad we were able to address the issue with your brakes and improve your driving experience. We strive to provide excellent customer service and are happy to hear that we exceeded your expectations. Sincerely, The Holm Automotive Team of Salina