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Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC
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Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.7
117 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

23 yrs

4.7

117 Reviews

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117 Reviews of Lucas Luchsinger

December 22, 2024

Dealership Rating
Employee Rating

Dishonest billing practices. More worried about filling Tim Holms pocket than being fair and upfront with working people, aka: customers. Will not return and will warn others not More

by Strembley586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Hughes, Tim Holm, Derek Duncan, Lance Gentry, Ethan Hodges

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December 21, 2024

Dealership Rating
Employee Rating

Service was on time. Employees all very curtious and professional. I like my new ice scraper! More

by Sjil61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

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December 21, 2024

Dealership Rating
Employee Rating

They always get me in to work on my automobiles and get the work done in a timely manner. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Clark Fritz , Jesse

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December 19, 2024

Dealership Rating
Employee Rating

Tried to buy new PU from them couldn’t get sales mgrs. to call me back. Had my car serviced had hole in air cleaner seal, they never told me about it, I found on my own when I replaced it. More

by Pepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Duncan, Lance Gentry

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December 18, 2024

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Employee Rating

Excellent service and answered my questions. He is friendly and professional as well as knowledgeable. More

by Janicehalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges , I didn’t deal with anyone but service department.

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December 14, 2024

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Employee Rating

very happy they got me in at 4:45 in Salina for oil change after mix up with scheduling between Abilene and Salina. More

by PHIL.AUMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges

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Dec 17, 2024

Holm Buick GMC responded

We're glad we were able to accommodate you with the oil change in Salina at 4:45, especially given the scheduling mix-up between the Abilene and Salina locations. We understand scheduling issues can be frustrating, and we appreciate your understanding. Our goal is to provide excellent customer service and meet our clients’ needs whenever possible, reflecting our core values of Customer Care, Determination, and Teamwork. We are determined to never quit improving and being all that we are capable of being. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

December 11, 2024

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Employee Rating

Always great service and competitive pricing. Would highly recommend for vehicle purchase and service work. More

by WATUPLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, Tim Holm, Derek Duncan, Clark Fritz, Lance Gentry, Ethan Hodges, Norman Kasper

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Dec 12, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you're satisfied with our service and competitive pricing. It's our pleasure to serve you, and we look forward to continuing to provide you with top-notch service. Sincerely, The Holm Automotive Team of Abilene

December 10, 2024

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Employee Rating

Service visit addressed my repair promptly and I was back on my schedule right away. Holms service dept is professional and courteous. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Lance Gentry, Ethan Hodges , Janet

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Dec 12, 2024

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

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Employee Rating

Quality service that puts your safety first! As a senior with limited resources their costs are affordable. More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

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Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center. We are committed to providing high-quality service that prioritizes customer safety. We are also pleased to know that our services are affordable and meet the needs of our valued senior customers. Sincerely, The Holm Automotive Team of Salina

December 04, 2024

Dealership Rating
Employee Rating

Owen is great and very helpful and attentive. Service department very kind, fast and courteous. More

by bknorris1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Krueger

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Dec 06, 2024

Holm Buick GMC responded

We're delighted to hear that you had a positive experience with Owen and the service department. We strive to provide excellent customer service, including prompt and courteous assistance. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Salina

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