Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC
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Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.7
127 Reviews

Dealership Experience

21 yrs, 6 mos

Industry Experience

23 yrs, 2 mos

4.7

127 Reviews

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127 Reviews of Lucas Luchsinger

January 23, 2025

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Employee Rating

I’m very pleased at how this dealership treats customers. After getting my oil changed, my service engine light came on and I called it. They told me to come right back and they would check it out. They were More

by TRACI.SALLMAN
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Holm Buick GMC responded

Traci, Thank you for the wonderful review! We're so glad to hear you're pleased with how we treat our customers. We especially appreciate you sharing your experience with the service engine light. Our team is determined to provide prompt and efficient service, and we're happy we were able to quickly resolve the issue for you after your oil change. This dedication to customer care and concern for others is a key part of our mission to build trust with our clients. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

January 20, 2025

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Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 16, 2025

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I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff wa More

by Jessica
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Recommend Dealer
Yes
Jan 16, 2025

Jessica responded

I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff was professional, courteous, and attentive to my concerns. The service team handled my warranty claim promptly and kept me updated throughout the process. They made what could have been a stressful situation completely hassle-free. It’s clear that customer satisfaction is a top priority here. Thank you to the team at Holm for turning a potential headache into a smooth and easy experience. I’ll definitely be recommending your dealership to others!

January 16, 2025

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Dealership went above and beyond! Got my squeaky obnoxious brakes fixed. So thankful for a company who takes care of their customers. More

by JWatkins
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words! We are glad we were able to address the issue with your brakes and improve your driving experience. We strive to provide excellent customer service and are happy to hear that we exceeded your expectations. Sincerely, The Holm Automotive Team of Salina

January 15, 2025

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Great service , got it in early completed repairs on time and kept me informed and explained the inspection results More

by chargerslg
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for sharing your experience. We appreciate you recognizing our commitment to timely service and clear communication. Keeping our customers informed throughout the repair process is a key part of our Customer Care value and reflects our determination to provide the best possible service. We're pleased we could meet your expectations and complete the repairs as scheduled. Sincerely, the Holm Automotive Team of Salina.

January 11, 2025

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Very professional, courteous, returned phone calls promptly and was very knowledgeable and proactive. Will be changing dealerships. More

by dbeckenh
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Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Jan 21, 2025

Holm Buick GMC responded

Thank you for your feedback. We appreciate you highlighting our team's professionalism, courtesy, prompt communication, and knowledge. These qualities reflect our commitment to Customer Care and our Industriousness in providing proactive service. We strive to build Trust with our clients through reliable actions and clear communication. We value your business and hope we can continue to earn your trust in the future. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

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Always friendly ,helpful regardless how busy they are,kind to everyone as I sit and wait my turn More

by Marlene Wagoner
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 09, 2025

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Whether you are rotating tires or purchasing a vehicle, the minute you walk into Holm Motor you feel well taken care of. Every single person on staff is genuine, kind, and willing to help. To sum it up, More

by Shelley Thaemert
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

January 02, 2025

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We have been dealing with Holm Motors for the past four years and have never had any issues! Great people!! More

by bigkbritton
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Recommend Dealer
Yes
Jan 03, 2025

Holm Buick GMC responded

Thank you for your continued loyalty over the past four years! We truly value long-term relationships with our customers. This reflects our mission to build meaningful relationships based on trust and value. We’re so glad to hear you’ve consistently had positive experiences with our team. We appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

December 24, 2024

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Very customer oriented and knowledgeable. Completed the service work as estimated. Keep in contact with findings as they went thru the process. More

by lishawolf79
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you found our team customer-oriented and knowledgeable. At Holm Automotive Center, we prioritize clear communication and transparency throughout the service process. Keeping our customers informed of our findings and completing work as estimated is a key part of our commitment to customer care and trustworthiness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

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