Lucas Kay
Lucas Kay at Olathe Dodge Chrysler Jeep RAM

Lucas Kay

Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

3.8
79 Reviews
3.8

79 Reviews

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79 Reviews of Lucas Kay

December 20, 2024

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Employee Rating

This was the third time I’ve taken my truck here to solve a starting issue. In the 3 times the truck has been in the shop I’ve paid $999.00 in diagnostic fees. $1,221.13 in repairs. $1,559.00 in rental car f More

by alecjnf
Recommend Dealer
No

Other Employees Tagged: Chris Sebelski , All the techs that diagnosed

December 19, 2024

Dealership Rating
Employee Rating

Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. More

by LAURA.CATHERINE1482
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

December 10, 2024

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Very professional and on time Lucas is exceptional in communication and set expectations as well as friendly More

by SUNSCAPE75
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. Lucas and our team appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

December 06, 2024

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Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

December 02, 2024

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Awesome place with awesome people. Really helped me with my issue. Will be returning again. More

by KEN.LINTECUM
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive comments. We are happy to help and I am glad Kendrick gave you a good experience. Lucas Kay

November 29, 2024

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Employee Rating

Appreciated how quickly I was greeted upon arriving for my appt and how quickly the service was performed. Thank you. More

by KANSASANNSTER
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 29, 2024

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Employee Rating

Was satisfied with the service, did not have to wait a long time to get the appointment, they kept in touch with me throughout, even tho there was a delay in getting the part needed. Thank you! More

by Jean
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Dec 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Jean, and we're happy to hear that we met your expectations. Thank you for choosing Olathe Dodge Chrysler Jeep RAM, we look forward to having you as a valued customer for many years to come! Lucas Kay Service Manager 913-780-3700

November 28, 2024

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Employee Rating

I took my vehicle in for a routine maintenance checkup and all they did was change oil and rotate tires. I noticed when I got the car back that the check engine light was still on. I went back in and they More

by mkoepp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Kay Service Manager 913-780-3700

November 26, 2024

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Employee Rating

Excellent service by Luke. He kept me up to date, service was expedient, every concern fixed. More

by whthompson78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

November 21, 2024

Dealership Rating
Employee Rating

Excellent service. Took my vehicle here for routine maintenance and oil/filter change. I got an appointment right away. I waited for my vehicle while doing some compute More

by ricky0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

Ricky, Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

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