Lucas England
Lucas England at Heiser Chevrolet
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Lucas England

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.4
23 Reviews
4.4

23 Reviews

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23 Reviews of Lucas England

December 23, 2024

Dealership Rating
Employee Rating

Excellent service and very helpful people! Would highly recommend our salesperson and we love our Equinox More

by kitz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2024

Dealership Rating
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Lukas is the man great customer service, took care of truck and hook me up with a loaner so i could keep on moving More

by Pedro B
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 19, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 17, 2024

Dealership Rating
Employee Rating

Took 3 weeks to get vehicle back for simple repairs. Non responsive to calls. Reported issues to general manager who acted less than helpful. Would not recommend this dealer for repairs More

by Lips3513
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Matt Myzska

Dec 19, 2024

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

December 13, 2024

Dealership Rating
Employee Rating

Very clean work area. The staff was friendly. I do think labor was a bit much for what l needed. I did not have a service error code. But still needed to pay $100.00 and a More

by pauld12134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Darling

Dec 13, 2024

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

December 04, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and work was done in a timely matter. Had a good experience. More

by lizcairns
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 21, 2024

Dealership Rating
Employee Rating

Great customer service will recommend him to everyone save me money on oil change and rotation on my tire More

by pag2009
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Jason Clark

Nov 22, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 20, 2024

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Employee Rating

Service was performed quickly. Exceeded my wmexpectstion. Work performed was done properly, and customer service was excellent. More

by CIRAMAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 19, 2024

Dealership Rating
Employee Rating

I can’t shake the feeling that something suspicious is going on in the service department. I recently bought a set of four new tires and asked them to save the two good tires from the old set, which only More

by Gent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our Service Manager Matt Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

November 09, 2024

Dealership Rating
Employee Rating

Lucas was amazing to work with. Super understanding and willing to help. Very nice guy. More

by credlin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 29, 2024

Dealership Rating
Employee Rating

We are from out of town and needed an oil change when we arrived. Thank you for your quick service!! More

by jknault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future

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