Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.9
183 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

183 Reviews

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183 Reviews of Luana Cruz

December 24, 2025

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Employee Rating

First class service. From the moment I dropped off my car until I picked it up, everyone was very attentive and helpful. Good coffee, water and attention. Thanks More

by LCCOELHOM
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Recommend Dealer
Yes

December 08, 2025

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Easy, fast and super friendly service. Car was under warranty so everything was replaced new. More

by FBATLLEG
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Paserba

Dec 10, 2025

Audi Coral Springs responded

Thank you for this excellent review!

November 20, 2025

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Alia was my service provider. She was excellent. Alia listened to my problems and was able to solve them with no difficulty. I recommend her highly. More

by THEFARBEAR
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Recommend Dealer
Yes
Nov 24, 2025

Audi Coral Springs responded

Thank you for this great review!

October 19, 2025

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They were fast and efficient in getting me in and out. They also came right up to me as soon and I drove up. More

by DANAYIA
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Recommend Dealer
Yes
Oct 21, 2025

Audi Coral Springs responded

Thank you for this amazing review Danayia!

October 13, 2025

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Took care of my battery issue in no time and set up a shuttle ride home More

by GREGORYHOFFMANN10
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Reyes, Service assistant

Oct 14, 2025

Audi Coral Springs responded

Thank you Gregory for this this very kind review!

September 12, 2025

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Audi Coral springs is very responsive polite and thorough. AJ is the best he takes care of me tells me the truth and make sure all work is done properly so I don't have to go back. I have been worki More

by WALCHINJ
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Recommend Dealer
Yes
Sep 17, 2025

Audi Coral Springs responded

Thank you for this very kind feedback!

September 06, 2025

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Im very pleased with the customer service and care. I’ve been brining my car for service for many years and highly recommend Audi of Coral Springs. More

by Hilda
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Recommend Dealer
Yes
Sep 08, 2025

Audi Coral Springs responded

Thank you Hilda for this very kind review and feedback!

September 03, 2025

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Remedied an on board computer issue, quickly and efficiently. Took me right away and informed me of a download update coming More

by ROSTEG
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Recommend Dealer
Yes

Other Employees Tagged: Scott Struble , Richard in Sales

Sep 03, 2025

Audi Coral Springs responded

Thank you Rosteg for this very kind review!

May 17, 2025

Dealership Rating
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My 2018 Q7 was recently in for service. Service Manager Steven was courteous and communicated well with me. More

by MELISSA.VOTTELER
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Recommend Dealer
Yes

Other Employees Tagged: Steve Meyer

May 19, 2025

Audi Coral Springs responded

We appreciated this kind review, Melissa!

February 11, 2025

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Best thing about it is they make it worth the drive. Caring staff who are courteous and thorough with inspections and service. More

by GIPHYSICIAN
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Recommend Dealer
Yes
Feb 12, 2025

Audi Coral Springs responded

Thank you for this five-star review, G!

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