Luan Lam | Page 5
Finance Manager
Beaver Toyota St. Augustine
900 Marketplace Dr
St. Augustine, FL 32084
79 Reviews
Write a Review79 Reviews of Luan Lam
July 12, 2021
Rusty is great with communication and remembered exactly what I needed when I arrived. He and the Beaver team made my car buying experience SO easy!! what I needed when I arrived. He and the Beaver team made my car buying experience SO easy!! More
Other Employees Tagged: George May, John Hughes, Bobby Harvey, Dave Kraus, Seth Cameron, Pheaon Prince Jr. , Robert Madonna, Rusty Menshouse
June 23, 2021
Beware this dealership, I bought a new truck from them and days after I left they called me several times saying that I had to sign a new contract. I asked them why and what was different and they wouldn' and days after I left they called me several times saying that I had to sign a new contract. I asked them why and what was different and they wouldn't tell me. They then threatened to take the truck back if I didn’t sign new paperwork. They sent someone to my house with paperwork that had a largely increased residual value and I obviously refused, to which they effectively said 'never mind'. I then emailed Nick Reuther the GM with my concerns and received no answer. More
May 09, 2021
I am completely happy with my experience at Beaver Toyota and especially working with Lu Lam. I feel like I had to be a very demanding customer in order to justify a drive down from the Canadian border. Lu m and especially working with Lu Lam. I feel like I had to be a very demanding customer in order to justify a drive down from the Canadian border. Lu met all of my demands, and after doing a nationwide search for very specific criteria, I have no doubt that I got the best deal in the country for what I drove home. Lu was waiting for me when I arrived after a day and a half of driving, offering food, drink, facilities, etc. I didn't have to wait for anything. Everything was in order and ready to go. Literally 5 minutes, and I was driving away in my new purchase. It was the most pleasantly surprising car buying experience I could have imagined. I highly recommend Beaver Toyota (ask for Lu). Even if you are not in the area, Lu will take great care of you. Thanks for everything Lu! More
Other Employees Tagged: Dejan Jodanovic
May 08, 2021
I cannot say enough about this dealership. The level of I cannot say enough about this dealership. The level of professionalism is top notch. The amount of care and help Luan gave me was unmatched by any I cannot say enough about this dealership. The level of professionalism is top notch. The amount of care and help Luan gave me was unmatched by any other dealership I’ve ever worked with. If you want to buy a car at a solid price, be treated with respect, and feel truly valued, buy at Beaver Toyota! More
November 11, 2020
James was the one of the key factors of my purchase. Took all the stress way and was professional and his product knowledge great perfect! all the stress way and was professional and his product knowledge great perfect! More
Other Employees Tagged: Francisco Manfredi, James Suggs , Donald Cameron, Robert Madonna
October 20, 2020
Great thorough company that gets the job done. Luan lam was very helpful, punctual and efficient. Mr. Wang the financial manager was also great. Good all around service. I would definitely recommend!!! was very helpful, punctual and efficient. Mr. Wang the financial manager was also great. Good all around service. I would definitely recommend!!! More
Other Employees Tagged: Bo Wang
October 18, 2020
My husband and I came in at 7pm to look for a new car. The dealership would be closing at 8:00 but Luan were so helpful! They didn’t rush us and were very professional and kind. We felt as if they cared a The dealership would be closing at 8:00 but Luan were so helpful! They didn’t rush us and were very professional and kind. We felt as if they cared about us, as if we were family. I would highly recommend going to Beaver Toyota for your next car! Especially with Luan More
October 18, 2020
Everyone one was so friendly and wonderful to work with from beginning to end. Luan and Mike was such a pleasure to work with. They made me feel welcomed, comfortable, and informed through the entire proce from beginning to end. Luan and Mike was such a pleasure to work with. They made me feel welcomed, comfortable, and informed through the entire process. They were just as wonderful. They answered all my questions and made me feel just as comfortable through all my financing. I didn’t feel pressured or rushed at all. I am so happy I came to Beaver Toyota! More

