Lourdes Thompson

Very clean, helpful, and they get to the point for pricing but willing to negotiate pricing but willing to negotiate More

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It was a pleasure working with Troy and the team. They took good care of me and made the process easy. They took good care of me and made the process easy. More

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Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a time purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a timely manner, So I was then contacted by Alivia Lear and she placed me with sales consultant Troy Dawson. Once I met with him I knew I was in good hands and the rest of the sales process went seamlessly. Troy took the time to explain everything to me and was very personable and friendly. After I drove the truck home and realized one of the key fobs was not for my vehicle, I contacted Troy and he made sure to get me a replacement so that I have two for the vehicle. Taking care of customers after they purchase a vehicle is a true mark of a good dealership. Thank you Alivia and Troy! More

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Very patient and responsive to all questions and concerns . Went through the cars options and helped with set up . Went through the cars options and helped with set up More

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Lourdes was fantastic to work with! She's not pushy and was very patient and kind. She's not pushy and was very patient and kind. More

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Lourdes is amazing! ! Her customer service is top tier. She has a great personality and I honestly have never felt as comfortable buying a car. She is very knowledgeable, ! Her customer service is top tier. She has a great personality and I honestly have never felt as comfortable buying a car. She is very knowledgeable, relatable and made the long process bearable. I can’t say enough about her and I hope she gets to see this!!! Thank you!!! More

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"I recently had the pleasure of purchasing a new car from Denville Infiniti, and I can't speak highly enough about the excellent experience I had with Lourdes and the staff. From the moment I walked in, Lour Denville Infiniti, and I can't speak highly enough about the excellent experience I had with Lourdes and the staff. From the moment I walked in, Lourdes made me feel welcomed and valued as a customer. She listened attentively to my needs and preferences, guiding me through the entire process with professionalism and expertise. Not only did Lourdes help me find the perfect car for me, but she also went above and beyond to ensure that I got the best deal possible. Her dedication to customer satisfaction is truly commendable. The entire staff at Denville Infiniti was friendly, knowledgeable, and efficient, making the car-buying experience smooth and stress-free. I couldn't be happier with my new car, and I have Lourdes and the team at Denville Infiniti to thank for that. If you're in the market for a new car, or looking to get your Infiniti serviced I highly recommend visiting Denville Infiniti and asking for Lourdes in sales or any one in service. You won't be disappointed!" More

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Great dealership! Everyone is knowledgeable and extremely helpful. We have enjoyed every interaction from purchasing to the service department. Everyone is knowledgeable and extremely helpful. We have enjoyed every interaction from purchasing to the service department. More

by DIGIACOMOJ76 Verified Customer Verified Customer

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I was so pleased with the service I received . . They went above and beyond to help me feel like a valued customer. . They went above and beyond to help me feel like a valued customer. More

by GreggT Verified Customer Verified Customer

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Best car dealer ever! ! this is my 5th lease from them!! Very courteous, kind and professional. Roberto was a pleasure to deal with ! this is my 5th lease from them!! Very courteous, kind and professional. Roberto was a pleasure to deal with More

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