Louis Spaeth | Page 10

Exceeded Expectations Being in sales myself, I was super impressed by the follow up and passion behind the sale. They exceeded my expectations and went above and beyond to Being in sales myself, I was super impressed by the follow up and passion behind the sale. They exceeded my expectations and went above and beyond to get me not only in the perfect vehicle but financially where I needed to be. I can’t thank these guys enough. Look no more, you will not be disappointed! More

by PBRIDGES Verified Customer Verified Customer

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Competitive Pricing I have purchased my last 5 vehicles from Carl Black. They are always competitive and super friendly. They make the car purchasing process very easy. I have purchased my last 5 vehicles from Carl Black. They are always competitive and super friendly. They make the car purchasing process very easy. More

by BWILKEY Verified Customer Verified Customer

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Pleased with salesman and transaction Bought a new car with a minimum amount of hassle. Good inventory to choose from. The only problem is that you need to know what interest rate you qua Bought a new car with a minimum amount of hassle. Good inventory to choose from. The only problem is that you need to know what interest rate you qualify for BEFORE you sir down to do the numbers. I’ve bought two cars here and both times was quoted a high finance rate. When I no, They promptly found a much better rate. More

by ASEAVES Verified Customer Verified Customer

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Fantastic experience Justin gave me remarkable service. He’s very knowledgeable and listens to all your needs. He has a wonderful personality. He made purchasing a vehicle Justin gave me remarkable service. He’s very knowledgeable and listens to all your needs. He has a wonderful personality. He made purchasing a vehicle an enjoyable experience. More

by PARTLOW5158 Verified Customer Verified Customer

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Great team! I have bought my last 8 vehicles from Carl Black and can say that this is the best sales team (led by Louis Spaeth) that I have ever dealt with when p I have bought my last 8 vehicles from Carl Black and can say that this is the best sales team (led by Louis Spaeth) that I have ever dealt with when purchasing a vehicle. They are attentive and listen to the customer. The purchase process is clean and simple and they follow up very well after the purchase and even after a service visit. Great dealership and great team! More

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Best service and courtesy from Will Bird. From the moment we got there, Will gave us his undivided attention. He listened to every thing we wanted and were looking for. Very down to earth an From the moment we got there, Will gave us his undivided attention. He listened to every thing we wanted and were looking for. Very down to earth and very courteous. Frank Madonna also was very helpful and Nswered all our questions as well. Loved the no hassle experience. Thank you again. More

by GUSATENCIO Verified Customer Verified Customer

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Don t buy anywhere else I have bought several cars/ SUV' s from Carl Black. I have shopped other dealers but Carl Black was always the best. The sales people are all very t I have bought several cars/ SUV' s from Carl Black. I have shopped other dealers but Carl Black was always the best. The sales people are all very thoughtful and provided me with all the information I requested. They even helped me get a $700 gift card from costco that I wasn t aware of. More

by dndhill Verified Customer Verified Customer

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I have never warned folks regarding where not to shop. But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive th But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive the same stellar treatment. Our salesperson, Justin, did a bang up job and we chose the next truck. They appraised his current truck and worked up a fair price for the new one on their worksheet. The next morning Peter called and confirmed we wanted to buy. Unfortunately they didn’t have the color we wanted and we were told to wait. Yesterday we went in since we saw they had one in stock (from online sources). The Sales Manager, Louis, was quick to say he could get one for us since they really didn’t have any onsite. Next thing we knew, Louis was bringing the appraisal out and explained that the OWNER had made a mistake and had added an additional 9K to the “appropriate “ appraisal amount. So sorry but “either you want the car or you don’t “. Hey, we all make mistakes so we said to go ahead with the sale. The next thing we know the invoice comes out adding back the thousands they had discounted on the worksheet. I ask for the owner to come out so we could talk this over. He refused to come out, sending Louis. The worksheet Justin had initially shown us was magically missing from our file. Louis did his best suggesting we were actually buying a totally different make of truck as “ he would never have put these numbers together “ With such a lack of intergrity and character we left. Shame on you, Louis and new owner. #carlblackgmc #Buyer Beware. Was loyal customer-never again. More

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Chris Tally is an awesome salesman and great asset to your c Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a value Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a valued person. I would highly recommend this Dealership. More

by nitaselga Verified Customer Verified Customer

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Long but worth it My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them More

by TURNER752000 Verified Customer Verified Customer

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