Louis Phan
Louis Phan at Niello Volkswagen
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Louis Phan

General Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Louis Phan

April 02, 2025

Dealership Rating
Employee Rating

Tevin warmly welcomed my daughter and me. He was courteous, informative, and very professional. He also made the transaction smooth by gathering everything he needed prior to my arrival. More

by ERIKACAMPOSHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 01, 2025

Dealership Rating
Employee Rating

Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More

by WASILAGHOUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

March 26, 2025

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This was my first time purchasing a vehicle from Niello VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful inform More

by mt. whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

March 25, 2025

Dealership Rating
Employee Rating

They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More

by KEVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Niello Volkswagen responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

March 15, 2025

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Jose was responsive and attentive to our request and needs. He was great to work with. More

by MKELLY93117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. Jose and our team appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

March 11, 2025

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Excellent and fast ,we was so happy to work with Niello,professional educated seller and financial expert was number 1:) More

by ZELJKO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Russo, Hengameh Amiri

Mar 12, 2025

Niello Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Russo General Manager srusso@niello.com

March 11, 2025

Dealership Rating
Employee Rating

We had the good fortune of working with Ray, who was professional, friendly, and highly knowledgeable about the Atlas line-up at Niello VW. He seems to be very well-versed on all the vehicles VW offers. More

by BobbyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Niello Volkswagen responded

Thanks, Bobby, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that Ray and our team were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

March 07, 2025

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The team was professional and personable. Very easy to work with. Highly recommend Niello VW! More

by ALEXIS28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III, Tevin Saelee

Mar 07, 2025

Niello Volkswagen responded

Thank you so much for your wonderful review, Alexis! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

March 06, 2025

Dealership Rating
Employee Rating

Love my new Buzz! Very friendly and efficient staff. This is my first VW and I am very excited about it. More

by gouldjean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Hammond, Spencer Prouty

Mar 06, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

March 01, 2025

Dealership Rating
Employee Rating

10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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