Louis Oosten
Louis Oosten at Liberty Honda

Louis Oosten

Sales Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
68 Reviews
4.8

68 Reviews

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68 Reviews of Louis Oosten

October 07, 2025

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Employee Rating

I picked up my “new” used car on 10/06/25 and drove it home without incident. When I tried to start it again that night, it wouldn’t start. Although it wouldn’t start again, the dashboard wouldn’t shut of More

by Mpdaniels5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Oct 07, 2025

Liberty Honda responded

Mr Daniels, We are sorry for the trouble. I am glad the guys were able to get things straightened out for you.. Thank you for your business. If we can be of future assistance please let us know. Mike Plummer General Manager

Oct 10, 2025

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 10, 2025

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This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again! More

by Freebird92
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Recommend Dealer
Yes

Other Employees Tagged: Lucio Karapanos

Aug 10, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 05, 2025

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They had a good selection of vehicles available and they were fair, in their understanding of current market value. The salesman I dealt with was a professional and treated me better than I deserved to be t More

by NPK
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Recommend Dealer
Yes

Other Employees Tagged: Tyler King

Aug 05, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

July 29, 2025

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This dealership was great to work with. Everyone was friendly and very knowledgeable. I highly recommend. More

by DKFIELDS230
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Recommend Dealer
Yes
Jul 29, 2025

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 28, 2025

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The test drive and buying process was incredibly easy and low-stress. I highly recommend Liberty for anyone looking for a new vehicle. More

by hmarch
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Recommend Dealer
Yes
Jul 28, 2025

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 28, 2025

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They made the car buying process really easy and fast. We were able to leave that day with our new car and they gave us a great deal on the trade in More

by Pooplooger
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Recommend Dealer
Yes
Jul 28, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

July 18, 2025

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I couldn’t be happier with my experience at Liberty! This is my 5th Honda but first time using this dealership and I will never go to another again. They gave me an outstanding trade in value for my pre More

by michelleshukis
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Robert Wakefield

Jul 18, 2025

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

July 09, 2025

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Mr. Diaz was very knowledgeable about the vehicle. He answers all our questions with honesty. I cancer see way he was silver employee 2024 More

by paularrai
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Christian Diaz

Jul 09, 2025

Liberty Honda responded

Thanks for your feedback on your recent visit to Liberty Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

July 03, 2025

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Udi was the best. This experience was decent but I left with an electric car with 0 knowledge of what it needed to work as intended. I didn't know what to ask and they More

by MKCRTN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Matthew Morse

Jul 06, 2025

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 29, 2025

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Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their cu More

by Danielles22
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Dave Gunderson, Lucio Karapanos , Justin Dingle

Jun 29, 2025

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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