Louis LiCausi
Louis LiCausi at Braman Honda of Palm Beach
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Louis LiCausi

Customer Care Specialist

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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rated
40 Reviews

Dealership Experience

20 yrs, 11 mos

Industry Experience

41 yrs, 8 mos

not yet
rated

40 Reviews

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40 Reviews of Louis LiCausi

February 18, 2023

Dealership Rating
Employee Rating

Always great service from Susan Rutledge in Service and Lou Licausi in Sales! Susan and Lou have always been very honest and transparent with me in all my dealings with each of their departments. More

by LINDSAY.REAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge , Seyda ​ Olmez

Feb 18, 2023

Braman Honda of Palm Beach responded

It's great to hear that Susan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

September 21, 2022

Dealership Rating
Employee Rating

I have been dealing with Louis for over 15 years. He is honest and he tells it like it is, There were many times when he tried his best to get me a great deal but, sometimes its out of his hands and More

by ajstemerr
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 24, 2022

Braman Honda of Palm Beach responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com

Sep 25, 2022

ajstemerr responded

Thank you for your interest in my review. I know its supply and demand in the car business but, your salespeople are too aggresive and its "already on the car and we cant do anything about it" "If you dont want the car, there are people behind you that will take it'. The car has a market adjustment, extra profit to the dealer, thats the only way you can buy the car. I'm not interested in paying $3500.00 or more above MSRP and also having extra stuff, That I dont want forced on me. I know every time I try and make a deal there, there is the "no Way Can I sell it for that price. The same goes through with the trade in value. It seems that buying services always beats your offer by two or three thousand dollars.Yet you make profits on the Doc fees for the sale and the trade.Todays buyers are , for the most part, tired of the dealerships games. For the last time, every time you ask to see what you can do, its all words and nothing behind them. Streight talk works for me and I'm sure for other folks.

September 15, 2018

Dealership Rating
Employee Rating

Service and Sales Great sevices and personal I have come to this dealership before and I’ve never had any issues this time when I went to buy a new car it was quicker More

by joseph Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Daggett, Gordon Newsome, freddy melo sevices

Sep 24, 2018

Braman Honda of Palm Beach responded

Awesome! Thanks!

October 01, 2017

Dealership Rating
Employee Rating

Very happy with my new car purchase! Kenny Rush and the entire team I dealt with (Lou and Omar) were friendly, professional and patient in answering any questions I had about my new car p More

by sam92812
Recommend Dealer
Yes

Other Employees Tagged: Kennedy Russ, Omar Veras

Dec 31, 2017

Braman Honda of Palm Beach responded

Thank you!

May 06, 2017

Dealership Rating

Amazing Everyone was great, all I needed was handled completely and service was great. I would recommend many people to this dealership in the future as in fa More

by Rocsi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Newsome, Omar Veras

Jun 23, 2017

Braman Honda of Palm Beach responded

Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need!

February 06, 2017

Dealership Rating
Employee Rating

New lease Gracious and professional staff. Great customer service. I would highly recommend this dealership. I am now the proud owner of my seventh Honda Odysse More

by Laura5401
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Murcia , Sabrina Boisson, Laurent Dorleans

Feb 06, 2017

Braman Honda of Palm Beach responded

Congratulations on your new Honda Odyssey Lease! We are so happy to receive this positive feedback and thank you for your loyalty and business!

February 04, 2017

Dealership Rating
Employee Rating

I Love Braman Honda!! My 2012 Honda Accord is 5+ years old & I have no complaints with Braman Honda. From sales to service, I always get treated like royalty! More

by Judy J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Denker, Bernardo La Costa

Feb 06, 2017

Braman Honda of Palm Beach responded

Thank you for the 5 stars! Our team strives for excellence when it comes to helping our customers find exactly what they need and maintain their vehicle in our service department.

January 21, 2017

Dealership Rating
Employee Rating

Super helpful!! Lou LiCausi and the rest of the staff at Braman Honda were all very professional and knowlegable about the Honda product and how to get us through the More

by ablee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ceballos

Jan 23, 2017

Braman Honda of Palm Beach responded

Thanks for leaving a review and highlighting your experience with Lou. Your right he is the best!

October 22, 2016

Dealership Rating
Employee Rating

completely satisfied Personnel, particularly David Migoya were gracious and helpful. Service was completed in time stated and I am more than satisfied. Ihave been doing More

by marsal12071
Recommend Dealer
Yes

Other Employees Tagged: David Migoya

Oct 25, 2016

Braman Honda of Palm Beach responded

We're so happy to hear this! Thank you for your business and for this great review!

September 30, 2016

Dealership Rating
Employee Rating

Lou is an amazing professional salesman! Braman is the best! My preowned vehicle purchase was very smooth and easy. Braman Honda in Palm Beach provided excellent professional service! I highl More

by Daniel James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2016

Braman Honda of Palm Beach responded

Awesome!! Thank you so much for this wonderful review Daniel!

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