Louis Costales
Pre-Owned Sales Manager
Maserati Jacksonville
7137 BENTLEY RD.
Jacksonville, FL 32256
21 Reviews
Write a Review21 Reviews of Louis Costales
October 31, 2024
This was hands down the most impressive dealership I've ever been in. Visually It was just stunning! The entire staff I dealt with was very professional and friendly. ever been in. Visually It was just stunning! The entire staff I dealt with was very professional and friendly. More
Other Employees Tagged: Johnson Dore
October 30, 2024
Robert Perti My sales person was excellent from start to delivery. He was professional and informative of the process. Joe the business manager and Luis were also super helpful. The whole team was truly gre delivery. He was professional and informative of the process. Joe the business manager and Luis were also super helpful. The whole team was truly great looking forward to making my next purchase here as well More
Other Employees Tagged: Robert Perti, Joseph Mclamore
September 29, 2024
The salesman, who has since been fired, was incredibly inappropriate with me on our test drive. The manager Louis then handed me off to a new sales person. The paperwork was lost. And it took four hours t inappropriate with me on our test drive. The manager Louis then handed me off to a new sales person. The paperwork was lost. And it took four hours to buy a car that should’ve taken two since I already gave them all my trade-in data. The new salesman said I would get a second key. The tag on the first key even says one of two. But the manager refuses to provide a second key. The title guy told me he would be able to provide me a second key and that is not happened. I feel the manager is Not professional. His communications have been very “hipster like I was his buddy. I am still waiting on the second key. No one seems to care. This dealership is very lucky that the salesman did not touch me during his inappropriate behavior. I should’ve walked away From the purchase of the car, like I tried two different times. Since they know, I live out of state and come back every summer, there seems to be no respect. I’ve been nothing but professional I do not recommend this dealership. I especially do not recommend this manager. He cares more about the cost of a key than a returning customer. More
Other Employees Tagged: Niko Paspalaris
September 19, 2024
Friendly and professional. Completely knowledgeable about their products which is rare in today’s market. I won’t be going anywhere else! Completely knowledgeable about their products which is rare in today’s market. I won’t be going anywhere else! More
Other Employees Tagged: Brandan Gray
September 08, 2024
Niko the salesman was great to work with. He was able to get us in the car my wife wanted at a decent price. Louis the manager was also awesome and worked with us in getting the deal done. He was able to get us in the car my wife wanted at a decent price. Louis the manager was also awesome and worked with us in getting the deal done. More
Other Employees Tagged: Niko Paspalaris , Joesph with financing was great to work with.
September 05, 2024
Clean Professional Honest Responsive Accommodate High class Great ambience Good communication Good coffee Pleasant Responsibility High class Great ambience Good communication Good coffee Pleasant Responsibility More
Other Employees Tagged: Brandan Gray
August 21, 2024
Great experience from the beginning to the end. Sales,Finance,Service and Management love it all Sales,Finance,Service and Management love it all More
Other Employees Tagged: Lenny Matolka, Johnson Dore, Brandan Gray, Pavlo Palatsidis, Tanner Nicholson, Sam Simkins, Steve Soto, Derek Vanderhoff, Niko Paspalaris , Joseph McLemore, Omid Haadipour
August 21, 2024
I love everything thing about this company they were very great to me, the salesman was the best as well great to me, the salesman was the best as well More
Other Employees Tagged: Lenny Matolka, Johnson Dore, Brandan Gray, Pavlo Palatsidis, Tanner Nicholson, Niko Paspalaris