Lou Simmet

I drive to this dealership because of the service provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately. provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately. More

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Great Experience, easy to work with and a No pressure . Michael Brown , Chris Supple & Fatima were great to work with from the start to the delivery of the Awesome Tacoma We purchased, Michael and Chris wer Michael Brown , Chris Supple & Fatima were great to work with from the start to the delivery of the Awesome Tacoma We purchased, Michael and Chris were easy to work with ( No hassle sale) . They were all friendly knowledgeable and made our visit and purchase of the vehicle . Fatima and David Watts were also helpful with showing us the accessories on the vehicle and how to use them. Want to say Thank you for everyone's help from start to finish of the sale. More

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Service call and new car purchase User friendly from onset, very efficient, very courteous, knowledgeable, listened to me, no sales pitches, showed me what I described to them. he item User friendly from onset, very efficient, very courteous, knowledgeable, listened to me, no sales pitches, showed me what I described to them. he itemized bill was very well presented. Great service. elhoover More

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Lou Simmet in the service department Lou Simmet is wonderful to work with. I trust him with both our cars. I even drive from South Charlotte to North Charlotte just to use this dealership Lou Simmet is wonderful to work with. I trust him with both our cars. I even drive from South Charlotte to North Charlotte just to use this dealership. More

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Curb Fight After going over an unmarked curb to a restaurant entramce, some shileds were dislodged underneath my 2017 RAV4. When I took my vehicle in to be check After going over an unmarked curb to a restaurant entramce, some shileds were dislodged underneath my 2017 RAV4. When I took my vehicle in to be checked, Lou Simmet greeted me with a smile. He carefully listend to my story and wrote notes accordingly. After the diagnosis. Lou explained the damange as well as my options for repair. Lou is very professional in his work and I would recommned him for help servcing your vehicle. More

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Fast and expert service Brought my van in without and appointment and it was done ridiculously fast. Always happy with the service and attention to detail I get from Toyota o Brought my van in without and appointment and it was done ridiculously fast. Always happy with the service and attention to detail I get from Toyota of N Charlotte. More

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Sales and Service Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always t Have purchased several vehicles here. This is the best dealership we've ever dealt with. Chris Supple has always worked with us on purchases. Always take vehicles back for service, even tho it is a fairly long drive from where we live, because they provide excellent customer service. Dealt with Lou Simmet this last time. More

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l;ong wait time Service given was good. however wait time long. over an hour. and I had a 12pm appointment. And others that did not have appointment was taken and ma Service given was good. however wait time long. over an hour. and I had a 12pm appointment. And others that did not have appointment was taken and made me wonder what is the use of making appointment, if I can just show up and get service just as quick. More

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Lou Simmet and Service Dept Lou Simmet was the service representative that met me as I drove up for my 25,000 miles routine service. He was most professional and efficient. He le Lou Simmet was the service representative that met me as I drove up for my 25,000 miles routine service. He was most professional and efficient. He let me know what was to be done and answered any questions I had. Before I even mentioned that I wanted to get the state inspection, he mentioned it having seen the upcoming expiration on the car tag. He directed me to the waiting area. Once the job had been completed very timely, he told me the car was being washed and escorted me to the cashier for check out. This facility is very convenient, close to where I live and is a pleasure to use. More

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Excellent Service 30K service on truck, well taken care of. Bonus was service rep Lou calling back and reminding me is pectin could be done to satisfy registration comi 30K service on truck, well taken care of. Bonus was service rep Lou calling back and reminding me is pectin could be done to satisfy registration coming due, good thinking. In and out quick no problems. More

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