Lou Bastiaans
Lou Bastiaans at Capistrano Mazda

Lou Bastiaans

Service Manager

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Lou Bastiaans

August 29, 2025

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Employee Rating

Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s More

by mmrucireta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Cyrena Morena

August 26, 2025

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Employee Rating

The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More

by ROKINGOGCN
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 16, 2025

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Amazing service! ! I am always so well taken care of and everything is always explained so well! More

by LACI.CARLETON2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Cyrena Morena

Aug 21, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 15, 2025

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Employee Rating

Always very friendly very quick and I love how clean everything is! Sabrina is the best More

by KALENAEULO
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Capistrano Mazda responded

We appreciate your review!

August 03, 2025

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Employee Rating

The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More

by naomirbailey
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Capistrano Mazda responded

Thank you for your lovely review!

July 30, 2025

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Employee Rating

Great service, they care. Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest More

by JERRYBURNS53
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2025

Capistrano Mazda responded

Thank you for your review!

July 11, 2025

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Employee Rating

Excellent service with good deals. Highly recommend for getting a Mazda. Marcin took great care of us More

by SERGIOPERATONER
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Capistrano Mazda responded

We appreciate your review and will pass your compliments along to Marcin!

July 06, 2025

Dealership Rating
Employee Rating

very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 27, 2025

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Employee Rating

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 24, 2025

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Employee Rating

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. More

by sharonludwig
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Capistrano Mazda responded

We appreciate your business and taking the time to leave a review!

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