Lorri Schofield | Page 74

Big shout out to Werner Mazda. The service department and Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used i Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used in June 2019. This crack could've cost me out of pocket,but the service department determined the crack was likely to have been there prior to my purchasing the car. It looked as though someone had tried to fix it(wrongly). The sales manager agreed to cover the cost of having it repaired. Gave me a free loaner. Repaired it in a timely fashion. Kept me informed all along the process. Highly recommend. More

by ricksmith306 Verified Customer Verified Customer

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Excellent Service as always. Video of what was recommended for my car, Reasonable pricing and quick turn around. Great Experience all around. Looking forward to the next time the "wrench light com recommended for my car, Reasonable pricing and quick turn around. Great Experience all around. Looking forward to the next time the "wrench light comes on" More

by jmfortune Verified Customer Verified Customer

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Big shout out to Werner Mazda. The service department and Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used in June 2019. This crack could've cost me out of pocket,but the service department determined the crack was likely to have been there prior to my purchasing the car. It looked as though someone had tried to fix it(wrongly). The sales manager agreed to cover the cost of having it repaired. Gave me a free loaner for the 3 days. Highly recommend Werner Mazda service and sales team. More

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Always helpful, friendly service.my car was warm and spotless when I picked it up. My car continues to run very well. Thank you and merry Christmas spotless when I picked it up. My car continues to run very well. Thank you and merry Christmas More

by akkeys Verified Customer Verified Customer

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Service department was amazing service advisors very friendly and knowledgeable got my car done earlier than the expected time would recommend all my family and friends to werner Mazda also they vacuume friendly and knowledgeable got my car done earlier than the expected time would recommend all my family and friends to werner Mazda also they vacuumed and washed my car love werner Mazda More

by PHEALS66 Verified Customer Verified Customer

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Thank you so much for a great experience. I purchased a certified used vehicle and am extremely happy with it. There was a small issue with my vehicle and they made sure it was corrected immediately. They certified used vehicle and am extremely happy with it. There was a small issue with my vehicle and they made sure it was corrected immediately. They were all pleasant to work with, so happy I chose Werner Mazda!! More

by soggy Verified Customer Verified Customer

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Have been going for my car oil changes, brakes and new tires. Biggest complaint the service shop refuses or forgets to place the next oil change notification in the the windshield even after complaining. tires. Biggest complaint the service shop refuses or forgets to place the next oil change notification in the the windshield even after complaining. More

by CWKAUFMANN49 Verified Customer Verified Customer

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When I went to pick up my car and brought it home for the very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wh very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wheel bearing going. I was told it was part of your inspection policy and it was was not the wheel bearing. But when I picked up my vehicle it did not even have the correct inspection sticker for my birthday so this vehicle was not even looked at. I took the vehicle to my own mechanic he told me it was the wheel bearing and was very dangerous and could freeze up. I once again called my seller to tell them they told me they could look at it but wouldn’t guarantee that they would fix it they had to look at it and we would go from there I’m not traveling an hour back down there for not being guarantee that it’s going to be fixed. So I do not feel like I had a good experience with this company buying a car. Definitely would not about the vehicle if I knew it was a wheel bearing see where I have to dish out $570 right before the holidays does not make me happy. After I dished out $700 for the new bumper because the one you guys had on looked horrible. So I guess I would think twice if I ever thought about buying a car here again because I feel like I was done wrong and my car should’ve been fixed no questions asked. Even after my husband heard a sound when we test drove and he was told it was nothing it was just a car next to him so, More

by tammysouza04 Verified Customer Verified Customer

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The service team is great. I have been going their for a long time. Everyone is good people. I would recommend the team to many people. long time. Everyone is good people. I would recommend the team to many people. More

by kevynt2562 Verified Customer Verified Customer

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the service was great and the job they did was a good. i love that they clean inside and out, it always looks new when i leave. ty you all be safe... love that they clean inside and out, it always looks new when i leave. ty you all be safe... More

by david 612 Verified Customer Verified Customer

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