Dealership Experience
5 yrs, 11 mos
Industry Experience
23 yrs
749 Reviews
Write a Review749 Reviews of Lorri Schofield
January 27, 2021
Werner is always my go-to dealer. They are flexible, fair, and great when it comes to service. The recent service appointment went off without a hitch. Fast! fair, and great when it comes to service. The recent service appointment went off without a hitch. Fast! More
Other Employees Tagged: Rich Hammond, Dylan Gallagher , David Lee
January 21, 2021
Werner is the best! Service appointments are easy to schedule and completed in a timely manner. A member of the team walked me through the maintenance report and answered all of my questions. I also rec schedule and completed in a timely manner. A member of the team walked me through the maintenance report and answered all of my questions. I also received a call when the service was complete. The new building is beautiful and much easier to get to. Love my Mazda and love working with the team at Werner! More
Other Employees Tagged: Dylan Gallagher
January 19, 2021
As usual, Werner Mazda provided friendly service at check in, detailed explanations of the service needed and quality prompt work. Discounts were applied whenever possible. Overall, a very nice experience. in, detailed explanations of the service needed and quality prompt work. Discounts were applied whenever possible. Overall, a very nice experience. More
Other Employees Tagged: Donna Coppola, Dylan Gallagher
January 16, 2021
As always, a quick check-in with my service order waiting for a signature, a comfy chair available in the waiting area, and prompt work. for a signature, a comfy chair available in the waiting area, and prompt work. More
Other Employees Tagged: Donna Coppola, Dylan Gallagher
January 16, 2021
It was extremely convenient to get a rental car for several days of service. The stuff was very friendly and willing to explain details of required work several days of service. The stuff was very friendly and willing to explain details of required work More
Other Employees Tagged: Dylan Gallagher
January 15, 2021
It was a great experience from start to finish. Everyone was polite and welcoming. I really enjoyed the video of the innards of my car. was polite and welcoming. I really enjoyed the video of the innards of my car. More
Other Employees Tagged: Dylan Gallagher
January 10, 2021
Appreciate the great customer focused approach and that I don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive se don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive services that I don't need. More
Other Employees Tagged: Dylan Gallagher
January 06, 2021
Thorough analysis of my vehicle with video link and excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. More
Other Employees Tagged: Dylan Gallagher
January 04, 2021
Pleasant, courteous, helpful, efficient. Lori provided excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! More
January 04, 2021
Dealing with Lorri Moore in the service dept. is always an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M More
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