Lorri Aiono-Dimoff
Lorri Aiono-Dimoff at Heiser Toyota

Lorri Aiono-Dimoff | Page 7

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Lorri Aiono-Dimoff

February 29, 2024

Dealership Rating
Employee Rating

Lorri made it like I was dealing with a family member. I knew what I wanted before looking so I was ready to buy during the test drive but Lorri made it happen SO smoothly. She is truly a blessing to Heis More

by phliboy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 29, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lorri and our team here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Lorri was outstanding. She knew what I was looking for and kept an eye out for me. She made the experience easy and comfortable. We are definitely returning to Heiser's an More

by bfidlin
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 16, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Feb 16, 2024

bfidlin responded

Awesome experience!!!

February 16, 2024

Dealership Rating
Employee Rating

If I could give no stars I would. Signed a contract over 10 months ago and not one update, they won't return phone calls and won't return deposit. More

by Martha
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Feb 19, 2024

Heiser Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Feb 21, 2024

Martha responded

So I received this response "Heiser Toyota responded PRIVATELY on 2/19/24 12:21 PM We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 " Privately messaged with my contact information and just like leaving a message at the dealership - CRICKETS.

February 15, 2024

Dealership Rating
Employee Rating

Lorri is super knowledgeable and always willing to go the extra mile. We loved working with her and would absolutely come back to buy another vehicle from her! More

by Brewcrew63
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 15, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Lorri here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 04, 2024

Dealership Rating
Employee Rating

The team was extremely helpful, courteous and professional. Lorri whom sold me my car was very open about its condition. Which in today's used car market was above average. Most importantly we we More

by jareddmiller9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Colt Grandstaff

Feb 05, 2024

Heiser Toyota responded

Jared, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 19, 2024

Dealership Rating
Employee Rating

Great people and service! They did an out standing job. I recommend this dealership to all. More

by michellenaragon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Jan 19, 2024

Heiser Toyota responded

Michelle, Thank you so much for your excellent review! We are so glad that Lorri, Chad, and Jakub had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 09, 2023

Dealership Rating
Employee Rating

My first experience was over ten years ago and I enjoy the staff, and really appreciated Matt who works in the Service department and how he took his time to work with me for close to a month by providing More

by dedwards10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 03, 2023

Dealership Rating
Employee Rating

The transaction was quick and straightforward. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. More

by RJF1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 01, 2023

Dealership Rating
Employee Rating

Joshua Porter was very nice awesome individual, but whoever was helping Joshua out with the paperwork for my car was a complete xxxxxxx and very disrespectful especially towards him because he didn't k More

by randy.jiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Porter, Joshua Porter

Dec 06, 2023

Heiser Toyota responded

We're sorry to hear about your experience, Randy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 03, 2023

Dealership Rating
Employee Rating

I felt very comfortable throughout the whole transaction. Everyone’s very honest, relaxed and very cordial. I appreciate the honesty and the non-pressure experience with all. More

by eyetechlaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Tom Lowther , Colt Grandstaff

Nov 03, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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