Lori Peterson
Lori Peterson at Grande Prairie Hyundai
Refer Me

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.9
152 Reviews
4.9

152 Reviews

Write a Review

152 Reviews of Lori Peterson

April 10, 2025

Dealership Rating
Employee Rating

This dealership received me when my car engine was dead and the dealership rent a car for me because I can from British Columbia ( Fort st John) and I used the rental car to returned to Fort st John with More

by fieny79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Grande Prairie Hyundai responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Dealership Rating
Employee Rating

They have a third party that answer the phone for service. This third party company is not good. It makes you feel bad to book an appointment for a recall on your car! Until they change this third pa More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Apr 10, 2025

Grande Prairie Hyundai responded

We appreciate the feedback, it helps us improve the quality of this service. We use the service to ensure all customers are informed of necessary maintenance or recalls on their vehicles. Your feedback is vital to ensuring we are providing the best possible service to all customers and we thank you for the review! If you would like, please contact us and provide a bit more information so we can review the call and see if there is a suitable resolution. Feel free to contact our Fixed Operations Manager Dean Smith at 780-532-5233.

March 28, 2025

Dealership Rating
Employee Rating

GP hyundai always take care of my vehicle whenever i needed them most. Especially the service team More

by Omar
Recommend Dealer
Yes

March 27, 2025

Dealership Rating
Employee Rating

Awesome service. Great customer satisfaction . Nice place and good customer dealing . Snacks and coldrink and coffee for customers More

by Geetinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Hunter Kenny

March 06, 2025

Dealership Rating
Employee Rating

My car needed some parts replaced and they were very kind, transparent, and quick with their service. I will definitely keep going to them. More

by Aeryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Grande Prairie Hyundai responded

Aeryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Dealership Rating
Employee Rating

Thank you for your service and wonderful care of my vehicle! Great service! Wonderful staff! More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, King Joshua Aranton

Mar 10, 2025

Grande Prairie Hyundai responded

Hi Hanna, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 04, 2025

Dealership Rating
Employee Rating

Amazing service and staff is the best. We always go there. Highly recommend Grande Prairie Hyundai. More

by rljbhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kenny

Mar 08, 2025

Grande Prairie Hyundai responded

Rljbhall, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2025

Dealership Rating
Employee Rating

Great customer service! They are quick to get things taken care of for us. Great at answering any questions or concerns. They go above and beyond. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Roteliuk, John Mears

Mar 03, 2025

Grande Prairie Hyundai responded

Carolyn, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

Dealership Rating
Employee Rating

Poor communication, I was misinformed with regards to booking appointments and shuttle car start time at Grande Prairie More

by maiseyt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Grande Prairie Hyundai responded

Hi Maiseyt1, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback does help us improve our guests experience and we appreciate you letting us know where we can improve. Please accept our apology for any inconvenience we caused you. It is our hope that you will give us another opportunity to earn your business.

February 21, 2025

Dealership Rating
Employee Rating

I have primarily dealt with the service department as it's the closest location for me and they've been good for me and my car. As far as sales side I've met many nice salespeople but the automated "we w More

by connorreevess.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar, John Mears

Feb 24, 2025

Grande Prairie Hyundai responded

"Thanks for your feedback. We've taken you off our marketing email list. If you happen to receive any further marketing emails, please feel free to use the unsubscribe link provided at the bottom."

1
...

Dealership Inventory (117 Vehicles)

new 2025 Hyundai Elantra car, priced at $30,324
2025 Hyundai Elantra
new
Ecotronic Grey exterior
Variable
FWD
new 2025 Hyundai Elantra N car, priced at $43,524
2025 Hyundai Elantra N
new
Cyber Grey exterior
Automatic
FWD
new 2025 Hyundai Venue car, priced at $28,311
2025 Hyundai Venue
new
Intense Blue exterior
Variable
FWD
new 2025 Hyundai Tucson Hybrid car, priced at $49,449
2025 Hyundai Tucson Hybrid
new
Ash Black exterior
Automatic
AWD
new 2025 Hyundai Palisade car, priced at $61,549
2025 Hyundai Palisade
new
Typhoon Silver exterior
Automatic
AWD
new 2025 Hyundai Kona car, priced at $36,799
2025 Hyundai Kona
new
Ecotronic Grey exterior
Automatic
AWD