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Lori Gong
Lori Gong at Heiser Toyota

Lori Gong | Page 10

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
130 Reviews
4.7

130 Reviews

Write a Review

130 Reviews of Lori Gong

October 14, 2024

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Lori Gong gave me excellent customer service. She went above and beyond for me and problem solved on the spot. More

by jterbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Heiser Toyota responded

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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It's easy to make an appointment, and the waiting room is very comfortable. I appreciate that I can use coupons sometimes. More

by RCALDIERO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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The service is always fast and friendly. Everyone is very polite and helpful. And it’s always nice to see the same people each time I go there. More

by ngmiller23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

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Oct 11, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 07, 2024

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Lori did a great job making the process smooth and has a great sense of humor More

by navindrn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Lori and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 04, 2024

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I've been driving great since the year 2017 a new truck every 3 years I enjoy each truck More

by miaturner772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Jakub Kania, Tom Lowther , Christopher Dixon, Matt Foti, Colt Grandstaff, Peter Miszewski, Joshua Porter

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Oct 06, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 30, 2024

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Service was completed in a timely manner while I waited and car is running better than ever More

by CMCLINN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2024

Heiser Toyota responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 29, 2024

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Employee Rating

Great dealership! Bought Toyota here, will do it again both because sales people are great and so are those in service--they never shove a list of "needs" at you...onl More

by bunnyraasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther , Matt Foti

Print
Sep 29, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

There is always reliable service and efforts from the staff and mechanic team at Heiser More

by haastp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

Love to get my oil change from Heiser Toyota. Their services are perfect. Thank you More

by GERLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

Print
Sep 21, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 16, 2024

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Employee Rating

The staff was friendly and the work was done quickly. I have no complaints regarding my visit More

by SSEITTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 16, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Lori and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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