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Lorena Thurston
Lorena Thurston at Gebhardt BMW
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Lorena Thurston

Client Advisor

Gebhardt BMW

4740 Valmont Rd
Boulder, CO 80301

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4 Reviews
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4 Reviews

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4 Reviews of Lorena Thurston

April 01, 2025

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Dealership was clean and organized. The entire process of buying was easy and stress free. More

by j.austin0407
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucy Smith

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Apr 02, 2025

Gebhardt BMW responded

Congratulations on your new BMW! We appreciate you noticing our well-run and clean dealership. We'll make sure it's always up to our high standards. Thanks for letting us know about your smooth car-buying experience! If you need any further assistance, we're here for you.

March 25, 2025

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This was a pleasant and relaxed process of car buying. I appreciate the low pressure atmosphere. More

by PALMERSARAH18
Recommend Dealer
Yes
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Mar 25, 2025

Gebhardt BMW responded

Congratulations on your new BMW, Sarah! Car buying should be relaxing and productive, and we're pleased that was the outcome of your experience. Enjoy your new vehicle, and please let us know if you'd like to add any accessories. We'll be happy to help you. Thank you!

March 17, 2025

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Little disappointed with the service department. They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer More

by jlbasnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tomaso Lamanna, Shane Wyttree, Kenton Hamel

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Mar 18, 2025

Gebhardt BMW responded

We wish you the best of luck with your new BMW! While we're happy about your new purchase, we're disappointed to read that our customer service hasn't been up to your expectations. We take feedback from customers seriously and will be keeping this in mind to make improvements. Thanks for letting us know! If you'd like to discuss this with our General Manager, please get in touch with Greg Jones at gjones@gebauto.com. Hope to see you at a future appointment!

February 08, 2025

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Thanks to Lorena for the great experience purchasing my BMW X5. We were able to complete a test drive during a snow storm and review all the features and details in the car inside the dealership to stay w More

by frpayne45
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles

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Feb 10, 2025

Gebhardt BMW responded

Congrats on your new BMW X5! Amazing choice! Its 375 standard horsepower makes for perfect adventuring, and we hope you enjoy it. On behalf of Lorena and all our team, thanks for choosing Gebhardt BMW.

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