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Lorena Ortiz
Lorena Ortiz
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
171 Reviews
I offer my clients a low pressure, respect and fun experience along with great customer service both during and after the sale, working for you at YOUR pace!!! Feel free to call me or stop by and say hello!!! Instagram: @loren_lexusgirl ___________________________________ Ofrezco a mis clientes una experiencia sin presión, respeto y diversión, junto con un excelente servicio al cliente tanto durante como después de la venta, ¡trabajando para usted a SU ritmo! ¡No dude en llamarme o pasar a saludarme! Instagram: @loren_lexusgirl
Read moreDealership Experience
6 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
Languages Spoken
English
Spanish
171 Reviews
Write a Review
171 Reviews of Lorena Ortiz
March 11, 2026
Good experience online and at the dealership. I would have like to come to a price deal much quicker :-) I would have like to come to a price deal much quicker :-) More
by LESLIE.VIGIL
Verified CustomerOther Employees Tagged: Marvens St Jean , Vivian Cornejo
March 07, 2026
This dealership was very good in providing financing for my buy out lease car Malik was very helpful and the person in financing was great in getting me a great deal on my payment my buy out lease car Malik was very helpful and the person in financing was great in getting me a great deal on my payment More
by PM10442000
Other Employees Tagged: Mikhail Khalev
March 04, 2026
I recently purchased my Lexus NX350h from Lexus of Pembroke Pines, and I couldn’t be happier with the experience. I want to sincerely thank Hotneil and Lorena for their outstanding service and support Pembroke Pines, and I couldn’t be happier with the experience. I want to sincerely thank Hotneil and Lorena for their outstanding service and support throughout the entire process. From the moment I walked in, they made me feel welcomed and valued. They were knowledgeable, patient, and took the time to answer all my questions without any pressure. Their professionalism and attention to detail made the purchase smooth and stress-free. Hotneil clearly explained the financing process and made the paperwork quick and seamless. Lorena ensured that I fully understood all the features of my new NX350h and took the time to walk me through everything thoroughly. Together, they made what can sometimes be an overwhelming experience truly enjoyable. If you’re considering purchasing a Lexus, I highly recommend asking for Lorena and Hotneil. Thank you both for making this such a positive and memorable experience! More
by ANDREA.GOMEZ575
February 25, 2026
The process was excellent. Otani is an excellent seller taking time in order I was very satisfied. All people involved did a great job Otani is an excellent seller taking time in order I was very satisfied. All people involved did a great job More
by IRMAGARCIA7445
Other Employees Tagged: Otany Lantigua
February 25, 2026
Luis was great! Very knowledgeable and very Patient! Will purchase my wife’s car here! Very knowledgeable and very Patient! Will purchase my wife’s car here! More
by Shervanwyllie
Other Employees Tagged: Zulimar Parra, Luis Amato, Dulce Perez
February 23, 2026
It was a relatively smooth experience. Car shopping is never fun, but Marvens and Vivian in Finance helped me feel more comfortable with my purchase. Car shopping is never fun, but Marvens and Vivian in Finance helped me feel more comfortable with my purchase. More
by LESLIE.VIGIL
Other Employees Tagged: Marvens St Jean , Vivian Cornejo
February 14, 2026
T they treated me very well and communicated with me the different aspects of the cost. They also were very good to show me everything and even the financial manager and the salesman I was dealing with me v different aspects of the cost. They also were very good to show me everything and even the financial manager and the salesman I was dealing with me very very good to me so I recommend that dealership More
by sselvendran
Other Employees Tagged: Mo Alkabouni
February 12, 2026
Lorena Ortiz was amazing. She made the process easy and effortless. Had us in and out of the dealership, with our new car and a great deal! Excellent customer service, Kud She made the process easy and effortless. Had us in and out of the dealership, with our new car and a great deal! Excellent customer service, Kudos to her. Highly recommend her. More
by SRAFADEL
January 29, 2026
My wife and I enjoyed our visit to this dealer. We were treated with respect and courtesy. The salesperson as well as the Finance manager were marvelous. We recommend this dealership. We were treated with respect and courtesy. The salesperson as well as the Finance manager were marvelous. We recommend this dealership. More
by sselvendran
Other Employees Tagged: Mo Alkabouni
January 28, 2026
The dealership was very good. I was able to get a 2026 RX350 for less per month than I was paying for my 2023 RX350. Due to the interest rate being much better .. The only thing t I was able to get a 2026 RX350 for less per month than I was paying for my 2023 RX350. Due to the interest rate being much better .. The only thing that was a hang-up was that I could not get my sunroof additionally tinted like the last time More
by Msluisadiaz
