Lorena Ortiz
Lorena Ortiz at Lexus of Pembroke Pines
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Lorena Ortiz

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
138 Reviews

I offer my clients a low pressure, respect and fun experience along with great customer service both during and after the sale, working for you at YOUR pace!!! Feel free to call me or stop by and say hello!!! Instagram: @loren_lexusgirl ___________________________________ Ofrezco a mis clientes una experiencia sin presión, respeto y diversión, junto con un excelente servicio al cliente tanto durante como después de la venta, ¡trabajando para usted a SU ritmo! ¡No dude en llamarme o pasar a saludarme! Instagram: @loren_lexusgirl

Dealership Experience

5 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

138 Reviews

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138 Reviews of Lorena Ortiz

March 03, 2025

Dealership Rating
Employee Rating

I had an outstanding experience purchasing my new NX 350h. The staff was not only helpful but also genuinely enthusiastic about their work. It was clear they valued me as a client, making the entire pro More

by PAUL@STREAM-LION.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlon Amador, Dayron Armenteros , Enrique Garcia

Mar 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your outstanding experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team made the process smooth and enjoyable. Enjoy your new NX 350h, and we appreciate the recommendation!

February 28, 2025

Dealership Rating
Employee Rating

Had an excellent experience purchasing a used car. The dealer was incredibly helpful, making the process smooth and stress-free. Highly recommend! More

by LEMSILOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gemma Urbina

Mar 03, 2025

Lexus of Pembroke Pines responded

Lemsi, we're delighted to hear about your excellent experience at Lexus of Pembroke Pines! Thank you for recommending us and sharing your positive feedback. Enjoy your new ride!

February 26, 2025

Dealership Rating
Employee Rating

The seller Lorena and the finance Manager Gema Urbina are the best and very professional and excellent people. More

by RAUL.TORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gema urbina

Feb 27, 2025

Lexus of Pembroke Pines responded

Raul, we're delighted to hear that Lorena and Gema provided you with such a professional experience at Lexus of Pembroke Pines. Thank you for the wonderful feedback!

February 23, 2025

Dealership Rating
Employee Rating

Lorena was super helpful in the buying process, helping us get the best deal possible. More

by Alfonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Lexus of Pembroke Pines responded

Thank you, Alfonso, for stopping by to leave Lorena and Lexus of Pembroke Pines a wonderful review!

February 07, 2025

Dealership Rating
Employee Rating

Lorena made buying from Lexus of Pembroke Pines a pleasant/great experience! I have previous not so great experience from this dealership with a different sales associate that I purchased from anothe More

by JF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Lexus of Pembroke Pines responded

JF, we're delighted to hear that Lorena made your experience at Lexus of Pembroke Pines a positive one! It's great knowing she addressed all your concerns and helped you drive away with a new car. We look forward to welcoming you back in the future!

February 05, 2025

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Employee Rating

Great experience with the service and sales person i highly recommended for all car buying More

by CRAZYSTEF19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Lexus of Pembroke Pines responded

Stef, thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

January 14, 2025

Dealership Rating
Employee Rating

Excelente atención , muy cordiales, le recomiendo sin duda alguna a Lorena 100% agradecida. 😊 Excellent attention, very cordial, I recommend without a doubt to Lorena 100% grateful. 😊 More

by Fatima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Lexus of Pembroke Pines responded

Fatima, gracias por sus amables palabras! Estamos felices de escuchar que Lorena y el equipo en Lexus of Pembroke Pines le ofreció un excelente servicio! Apreciamos su recomendación.

January 10, 2025

Dealership Rating
Employee Rating

Thank you Lorena for the follow up and for resolving my inquiry. Again, above and beyond expectations. Although we are 70 miles from Lexus of Pembroke Pines I would and will recommend your dealership. More

by phillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Lorena exceeded your expectations and resolved your inquiry at Lexus of Pembroke Pines. Your recommendation means a lot, especially given the distance! Thank you for choosing us, Phillip!

January 10, 2025

Dealership Rating
Employee Rating

Lorena is very professional and knowledgeable. She definitely made our experience on buying a car more enjoyable. Lorena is kind and very helpful during the whole process. More

by Juliana.lanham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander, Moez Sachedina

Jan 10, 2025

Lexus of Pembroke Pines responded

Juliana, we're delighted to hear that Lorena made your car-buying experience enjoyable at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

January 08, 2025

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Employee Rating

Very professional. She was very informed and took the time to explain the process. It was fast and pleasant process. More

by TINO4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that you had a professional and informative experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, and we're glad the process was smooth for you!

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