Lorena is always extremely professional, knowledgeable
and pleasant. I wouldn’t work with anyone else.
and pleasant. I wouldn’t work with anyone else.
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by gchew
Service Price Transparency
Apr 21, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback. We’re delighted to hear Lorena continues to provide such professional, knowledgeable, and pleasant service at Audi Rancho Mirage. Building that level of trust and consistency is exactly what we strive for, and we truly appreciate your loyalty. We look forward to assisting you again!
The service at Audi Rancho Mirage is always top notch.
Lorena Martinez, is friendly, efficient and professional, always appreciatesd.
Lorena Martinez, is friendly, efficient and professional, always appreciatesd.
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by galejohn3
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback, Gale. We’re delighted to hear you consistently receive top-notch service at Audi Rancho Mirage. It’s wonderful to know Lorena continues to provide friendly, efficient, and professional care. Delivering a premium Audi service experience is our priority, and we truly appreciate your continued support!
Excellent service always!
Kind and helpful service department and sales associates! Special shout out to Jason Preston and Bryan Fitzpatrick!
Kind and helpful service department and sales associates! Special shout out to Jason Preston and Bryan Fitzpatrick!
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by amy
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback, Amy. We’re thrilled to hear you consistently receive excellent service from both our service department and sales team at Audi Rancho Mirage. It’s especially great to know Jason and Bryan made such a positive impression. Providing a kind, professional, and high-quality Audi experience is always our priority, and we truly appreciate your support!
The team did a great job identifying all of the issues
and making sure I understood each issue before doing the repairs.
and making sure I understood each issue before doing the repairs.
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by cswango
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. We’re glad to hear our team did a great job identifying all concerns and clearly explaining each item before moving forward with repairs. At Audi Rancho Mirage, transparent communication and high-quality service are our priorities, and we truly appreciate your support!
I always have a great experience with Lorena Martinez and
the service team. They make it easy!
the service team. They make it easy!
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by lindajmdavid
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. We’re delighted to hear you consistently have a great experience with Lorena and our service team at Audi Rancho Mirage. Making your visit easy and seamless is always our goal, and we truly appreciate your continued trust and support!
Easy in and out - good service - i wish it was closer to
PS! Loaner would be great as well especially for warranty and recalls
PS! Loaner would be great as well especially for warranty and recalls
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by Thomas.Ebner
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback, Thomas. We’re glad to hear your visit was quick and efficient and that you received good service from our team at Audi Rancho Mirage. We appreciate your input regarding loaner availability and convenience, and we will certainly share your comments with our team as we continue to enhance the overall Audi service experience!
Lorena Martinez is always helpful and thorough.
And a free car wash! 100 point inspection lets me know what issues I need to address..
And a free car wash! 100 point inspection lets me know what issues I need to address..
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by Jbockel
Service Price Transparency
Apr 16, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback. We’re glad to hear Lorena continues to provide helpful and thorough service during your visits to Audi Rancho Mirage. It’s great to know you value the detailed inspection and added touches like the complimentary car wash. Delivering a transparent and high-quality Audi service experience is our priority, and we truly appreciate your continued support!
Excellent Customer Service.
Very responsive from my arrival to shop technician work to pickup. Look forward to next visit.
Very responsive from my arrival to shop technician work to pickup. Look forward to next visit.
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by Jones
Service Price Transparency
Apr 09, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback and for choosing Audi Marin. We’re delighted to hear you experienced excellent customer service and a responsive, seamless process from arrival through service completion and pickup. We truly appreciate your trust and look forward to welcoming you back for your next visit!
Excellent staff and service.
Car was ready when promised and work performed to expected levels.
Car was ready when promised and work performed to expected levels.
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by rgratton
Service Price Transparency
Apr 07, 2026 -
Audi Rancho Mirage responded
Thank you for your kind words and for choosing Audi Rancho Mirage. We’re delighted to hear our team delivered excellent service, with your vehicle ready on time and all work completed to your expectations. Providing a seamless and reliable Audi service experience is always our priority. We look forward to welcoming you back again!
Jason was absolutely wonderful to us as was everyone at
Rancho Mirage Audi. It’s great doing business with you.
Rancho Mirage Audi. It’s great doing business with you.
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by Rita11
Service Price Transparency
Apr 07, 2026 -
Audi Rancho Mirage responded
Thank you, Rita, for your kind feedback and for choosing Audi Rancho Mirage. We’re thrilled to hear Jason and the entire team provided such a wonderful experience. It truly means a lot to us that you enjoy doing business with our dealership, and we look forward to assisting you again in the future!
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