Lorelei Costello
Lorelei Costello at Superstition Springs Lexus
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Lorelei Costello

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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5.0
32 Reviews

Languages Spoken

Tagalog Tagalog

5.0

32 Reviews

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32 Reviews of Lorelei Costello

January 31, 2025

Dealership Rating
Employee Rating

Stopped by Superstition Springs Lexus for oil change and ended up buying a car. No pressure and everyone was great to work with. More

by jburrowscrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2025

Dealership Rating
Employee Rating

Everyone was attentive to my concerns and needs and made it happen and I got what I wanted More

by jnllsampson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

Jan 15, 2025

Superstition Springs Lexus responded

Thanks for your kind words! We're thrilled to hear that our team was able to meet your needs and provide you with a great experience. Your satisfaction is our priority, and we appreciate your support!

January 10, 2025

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Professional, excellent communication,everyone is friendly and all appear to enjoy their jobs! Service dept is spot on! More

by mfrench1112
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Vinny Martin

Jan 13, 2025

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff loves what they do, and we appreciate your kind words about their professionalism and communication. Looking forward to serving you again!

January 10, 2025

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Employee Rating

Vince, Kaleb and Lorelei took excellent care of us! Would highly recommend this dealership to anyone looking for a vehicle! More

by MICHELLEHUMPHREY8
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Kaleb McIntyre

Jan 13, 2025

Superstition Springs Lexus responded

Thanks, Michelle! We're thrilled to hear that Vince, Kaleb, and Lorelei provided you with excellent service. Your recommendation means a lot to us. We look forward to helping you and others find their perfect vehicle in the future!

January 01, 2025

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Amazing, always friendly helpful and takes care of the customer. I would highly recommend to family and friends. More

by dolfan_29v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us and we look forward to serving you and your loved ones again soon!

January 01, 2025

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Employee Rating

Friendly helpful . Offered water and encouraged us to drive a vehicle 🚗 we were interested in. More

by monicalnelson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Kaleb McIntyre

Jan 06, 2025

Superstition Springs Lexus responded

Thanks for the great feedback, Monica! We're thrilled to hear you had a positive experience with our team. Offering refreshments and encouraging test drives is all part of our commitment to exceptional service. We look forward to seeing you again soon!

December 31, 2024

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Employee Rating

I'm not the easiest to deal with when buying a car but Lorelei was very patient and we made it happen. More

by clartro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

Jan 03, 2025

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear that Lorelei was able to help you through the car-buying process with patience. Your satisfaction means a lot to us, and we’re glad you had a positive experience. Enjoy your new ride!

December 25, 2024

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Employee Rating

Thank you Superstition Spring for working with me to get my son a new car. Lorelei did amazing job and very knowledgeable . She worked hard to get me and my son a car that we really like. Superstitions More

by janetstraughn0623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean

Dec 30, 2024

Superstition Springs Lexus responded

Thanks, Janet! We’re thrilled to hear about your experience with Lorelei and that you found the process smooth. Helping our customers find their dream cars is what we strive for. Enjoy the new ride!

December 23, 2024

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Employee Rating

Their customer service is top notch. They go above and beyond to make things right. More

by CHICKIBABY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Ingram, Karl Schoneman , Myron?

Dec 30, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that you had a great experience with our customer service. Going above and beyond for our customers is our priority, and your feedback inspires us to keep delivering the best. We appreciate your support!

December 19, 2024

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Employee Rating

The service is very good and I like the car very much. I will recommend it to my friends. More

by taotedm505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed the service and love your car. Your recommendation means a lot to us! We look forward to serving you and your friends in the future.

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